Viu - Drama & Filem dari Asia

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You guy really disappointed!!!! I have sent to you so many email to tell you about my problem but I still cant get any response from your side!! I have pay my premium to being upgraded to premium but I still in Basic Membership..You write down in my respons to tell you this my billing status premium being blocked!!! I want to know why?? I have pay you why being blocked? Since when you guys being like this? Before you being Famous you guys always take serious about your customers but now I dont know what to say since you have take my money so I want to get using premium package starting the day you open my blocked as first day for a month or I want some refund and you guys will get this bad review from me forever so other users should know hw bad your service to your customer!!!

I’ve been a premium member for about a year now. Before this there’s nothing wrong going on when I wanted to renew my subscription BUT TODAY I wanted to renew my subscription plan and I cannot renew because there’s no any subscription button. I spent more than an hour trying to find the subscription button. There will usually be a subscription button under the my account button. BUT THERE IS NOT ANY SUBSCRIPTION BUTTON DOWN THE MY ACCOUNT TODAY. I feel so frustrated trying to find the button to renew my subscription plan. I sent 3 emails to the help centre and still non of them reply my email. I’ve became a premium member now for about a year. Please don’t disappoint me with your service.

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There something wrong with viu connectivity. My network state 4G but when i watch movie, for the first 1 minute the connection is fair buat after that turn to bad connection. Then the video will hang and force me out. I have to click it again AND HAVE TO WATCH 1 MINUTE ADVERTISEMENTS AGAINN. Then i can watch movie for one minute again with fair connection event though my network in 4G then after 1 minutes, movie connection turn bad againnnn. Movie become hang again and I'll be force to get out and i have to click movie &&& have forcely have to watch that 1 minute advertisement again!!! Urghhh I already repeated that cycle for one hour you people! Spoil my mood to watch movie. 😡 Pls do something with your connection because there's nothing wrong with mine. Thank you.

Love this app , with viu app i can watch my fav korean drama and it have such a lot of drama if can please add more korean drama !! ;) but some drama they dont have subtitle in b.malaysia and about download the video if i close the app the download video will pause after i open the app the download video it does not automatic resume the down vid . One more , they are many ads . After 1month i need to pay rm10 because of the premium video , after you pay , the ads will missing and the premium video can be watch . please fix probs that i mention . TQ 🌸

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I was really dissappointed with viu..i subscribe for premium every month..one week before my subscription end all the videos that i download there is no substittle..i did dm through fb few times but no reply..then im trying to call the viu few times ..the answer is they said they have too many problem and trying to fix the issues and will get back to me..but after a few days still no news and i have to call them again..she said she dont know when the issues will be solve..i felt frustrated with the viu app and service..i paid for wasted since i cant use it..pls do something..ur drama was good..but the apps quite problems..if u can solve the issues i will subscribe again..