Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
If you’ve got a holiday booked with Virgin Atlantic Holidays, you’ll find all the essentials at your fingertips in our new app. Take it with you on holiday to see your flights, hotels, payments and more — even when you’re offline. And with built-in chat, it’s easy to get in touch with us from home, the airport or the beach. You’re one of our first customers to use the new app, so we’d love to hear your feedback. Look out for the link in the app menu and let us know about any new features you’d like to see, or anything that isn’t working properly for you. We’re excited to hear how you like the app so far. Thanks for choosing Virgin Atlantic Holidays!