Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Vinasun Taxi is the official mobile application provided by Vinasun Corporation. In addition to the traditional ways, Vinasun Taxi mobile application gives customers a new way to book Vinasun taxis from smartphones. Key features: (1) allow customers to book taxis in advance. (2) assign the nearest available taxi with detailed information about the car, the driver as well as the expected picking time. Customers could make direct phone call to the driver. (3) allow customers to know and store his/her trip cost in the application thanks to the synchronization with the taxi meter. (4) provide the distance and cost estimation if the departure and destination are provided. (5) customers could cancel the booking without being charged. (6) allow customers to find past trips and related information from the history list.
