Viki: Asian Dramas, Movies, TV

I love Rakuten Viki. There is a nearly overwhelming selection of quality, East Asian dramas and movies at one’s disposal 24 hours a day, and the cost of a subscription is more than worth the investment. However, I have 3 complaints: 1) Increasingly, it seems as though their servers are being overloaded, resulting in loss of connection or lag. 2) Not every Viki application works the same way. The Samsung, FireTV, and Xbox apps all differ in functionality, and one of those does not allow for subtitle adjustments. 3) My worst complaint, though, is that more and more often the volunteer translators are placing vulgar language in where it has no place. I speak a small amount of Korean, but my Korean-American girlfriend is fluent in that language, and we both are finding frequent examples of curse words though the actors and actresses are not, in fact, using epithets. Why do this? These foul-mouthed volunteer translators are turning many wholesome, family-friendly shows into R-rated entertainment. Who wants to hear the F-bomb out of context over and over in a romantic comedy? I can’t fathom the reasoning behind it. Otherwise, I take great enjoyment from the service and I hope it continues to be available for a very long time to come.

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I am a Viki standard Pass member and I really enjoy using the apps but there are a lot of flaws as well. I will be cancelling at the end of this year. First off, I will start by saying I have had a lot of issues with my ads even though I pay for Viki standard pass. I have opened up tickets but it takes so long to get this fixed. The selection of dramas are not great as well. There are a number of new dramas out recently but Viki only has a few of them. There also also a lot of design flaws within the app. The recently watched section shows each episode individually dramas you recently watched. Instead of listing the name of the drama. This makes it difficult to pick up where you left off if you finished the episode last time. You will have to click on her last episode then skip to the episode. Or if I am watching multiple dramas, then I need to show through the recently watched all the way to the other drama. I am addicted to I will watch 10 episodes in a day, then I have to scroll to find the other drama. The main page where they have top picks for you doesn't recognize when you have already finished a drama. The recommendations are dramas that I have already watched, making this page useless to me. If there are not improvements within the app, I will cancel when my 1 year membership is up.

I first found this app when I was trying to find a place to watch “What’s Wrong With Secretary Kim.” I really like this app! Not only can I watch Kdramas, but also other shows from Thailand or China. I like that you can turn off the times comments because I find them distracting. I also enjoy the cute little names they give the translators for the subtitles! Having the learning feature is pretty neat too! I only have two minor issues with this app. First off is the variety of ads. I understand that since I’m using the app for free I have to sit through ads, but sitting through the same three ads for over an hour gets annoying. The only other issue I’ve had was for one of the shows I was watching, it didn’t have all of the episodes. I couldn’t find the last two episodes anywhere else and was sad that Viki did not provide all of them. But that only happened once. Otherwise all the other shows have been complete! I use this app a lot. Since I’m in college and have some down time, it can be nice to just pull up the app and watch the shows! All in all, it’s worth downloading!

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So Viki was the first app I had ever used to watch Korean drama and loved it at first ! While Viki and dramafever at one point were the only apps that had really had good and current content I ended up only choosing Viki and upgraded to the Viki pass and have religiously paid for the service for a couple years, here is the turning point for me and why I Probably will end up canceling! So all the people who have been with you early on you now decide that we have to upgrade again and now have very limited access to any current shows or even past shows you have to wait almost a month to watch ??? This is absolutely a slap in the face especially since you are now basically the only contender since dramafever is now gone, which I only know because along with allot of other members we are all probably super frustrated and tried looking for other good apps to watch our favorite dramas! I understand that apps do need to charge a membership fee to keep things rolling and pay your employees but let’s not slap all the members that have already been subscribed and basically take all the content that was available before and now say you can’t watch anymore unless you pay more ! I just think that’s an awful way to treat your customers ?!

I have to say, I have used Viki for many years now and seen a lot of changes. Somethings about Viki from my personal experience. When you contact them, they respond. I messaged them on their Facebook Page and got a very detailed response. Also if you request new content they will tell you if they can or can’t get a show. It may take time for them, but if they say they will get it, they get it. You won’t find this amount of content on another site in my region. The subs are done by teams, at least they were. So an upload is raw, then a percentage shows on the thumbnail of how much has been subbed. This is apparently a hard thing for some users to understand, so an explanation of this would be nice for newer users, being that the ratings of shows and this app could suffer, simply because of misunderstanding. So any new users reading this, a new episode is usually 100% subbed within 24- 48 hours. I watch unsubbed and then subbed after. Great way to test your language skills as well, if you’re trying to learn.