Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
VerifySpot works AFTER the sale and does not interrupt the transaction process. Once the customer completes the checkout, they are instructed to download the VerifySpot app and scan the QR code they see on the merchant’s site. VerifySpot then prompts the customer to take a picture of the payment card and initiates a secure process to verify their identity with the merchant. Once the review is complete, the data is anonymized and deleted.
