Veridian Mobile Banking

I have been a customer of Veridian Credit Union for more than a decade now and I have seen improvement after improvement with their mobile services. I’m talking way back in the days when you had to use coded text messages back and forth to the banking computers to obtain balances, make payments, and so forth. The first VCU app was new and a major leap forward but you can tell that their development team actually LISTENED to their customers and now this completely revamped current app. After UNI, my life has been abroad with my wife where we taught English in China and now in Japan so having the ability to still be able to take care of financial obligations stateside is a basic necessity for us and this app delivers consistently and dependably. Thank you Veridian!

Just lying here watching the Cubs, decided to transfer some money. The app tells me my balances before I log in & a lot of times that’s all I needed. Love that! If I need more, logging in to the app happens seamlessly with the iPhone’s touchID. They must be doing continual upgrades because it just keeps getting more user-friendly and better organized. I’m a Controller for a large company, and I deal with multiply bank interfaces. None of them has a mobile app like Veridian’s—impressive at every turn. Transferring that money was super intuitive. I’m so impressed, Veridian. Even though I moved to the South, I’ll always bank with you guys. Back to the game.

ask user to change the rating

If I could give this no stars I would! I hate it! The print is so small and light colored that even with my glasses on I can barely see it! Also the date section is very faint. I would much rather have the date appear first in bold print. I liked the old app because it was simple. My son has vision problems and now cannot use the app at all. He now needs to call the branch for information about his account, as do I. And as far as the extras that were added- budgeting, so forth... please!who really needs that! There's other apps for such things. I just want the app to handle banking needs.... hello! That's it! Simple! I was able to mobile deposit, transfer, and check on transactions, check on my loan and credit card status... what else is necessary? The new app basically looks like a desktop computer version that has been shrunk down into my tiny smart phone! So in short---- HATE THE NEW APP!

Lily help helped me to open a new account she was wonderful. When I made the mobile check deposits I received and instant confirmation as well as an e mail confirmation. I was surprised that I could not view the transactions when logged into my account as pending. They were not present at all. I did log out and log back in, as well as wait 30 minutes to view again if they would show pending. All checks were made directly to me. Thank you for allowing me to share this.

I have been banking at Veridian for many years. They have never let me down, not once. There were times when I was struggling financially and they were always helpful and understanding. I have had instances of fraud and they took care of it instantly. Their customer service can not be beat. They are always kind, courteous, and helpful. I had to move to South Carolina and was able to continue banking with them with the mobile banking deposit. I’m a customer for life!!!