Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Download the “vel’OH! officiel” app and access nearly 1,000 shared bikes and 97 docking stations. Use our bike-sharing system to explore like never before! Bike-sharing has never been so easy Open the app and activate your location services to find the closest docking station with available bikes. When you arrive close to the station, press “Unlock a vel’OH!” and choose your vel’OH! from the list of available bikes there. At the end of your ride, a notification will be sent to your mobile confirming the safe return of the bike to a docking station and you will be able to share your experience with a community of active users. Flexible options: annual, daily or three-day rentals The “vel’OH! officiel” app can be tailored to your needs: just select the option that is best suited to your lifestyle. The first thirty minutes of every ride are free. Bank card payments are secure. Access the service as a group You can borrow up to five bikes at the same time with the “vel’OH! officiel” app. Spread the word! Whether you have an annual pass or not, you can purchase up to five additional short-term passes in just one click. Collect points Use the app to actively contribute to the good operation and improvement of the service by giving feedback on your bike at the end of each ride, or by flagging a defect to the technical service. Latest news about vel’OH! Stay abreast of the most recent vel’OH! service developments: novelties, temporary station closures, tips... everything you need to know for an even more user-friendly and fun experience! Telephone support Access the history of your rides and passes, and contact our support team easily – by phone (in English and French) or via the app.