UTA GoRide

I love to ride the front runner when I go to Salt Lake every Tuesday, sometimes the front runner is 5 mins delayed and I miss the trax blue line and I’m late for 15 mins, I need to wait for the next trax to come. The same when I come back, if the blue line is late for 5 mins, I miss the front runner and need to wait one hour or half hour for the next one. It is a good service, but most of the time is delayed and not on time.

I love this app. I use it every day for my commute. It’s a simple and mostly painless app to use. There’s a few features that could be implemented to help this app be even better. The ability to save frequently purchased tickets would be nice. That way, selecting which tickets you need could be faster/easier. Also, integrate a trip planner or at least a schedule and an alert for delays would be awesome. An ultimate level feature would be the ability to see the location of UTA vehicles on a map so you know how close they are. I know some of these are available via other apps and sites but having them all in one place would be fantastic.

I can use my favorite UTA app for an emergency backup. UTA is my only safe mode of transportation I have to get around. I appreciate everything you are doing to help me. I enjoy riding trains and buses everywhere. I love everything and everyone at UTA. I enjoy hearing Christmas Music playing every time the Flex Bus doors open. I wish all of UTA transportation had that feature for everything. I always have fun with UTA. Thank you very much.

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While I appreciate the option of buying a ticket online I think calling it “Go Ride” implies I’ll have access to features that make riding easier. Unfortunately, I can’t look at schedules without going to another app or the website. The other app is awful as it doesn’t give me the train times, just when I should leave to get to my destination. Not an actual schedule either. I love TRAX but UTA is waaaaay behind on app development. This one does not do what it should to make rider experiences better.

ask user to change the rating

The description to this app cracks me up, “you told us what could make UTA better. We listened.” UTA doesn’t listen, and I ride the train 5 days a week and this isn’t what people were asking for. UTA is greedy and doesn’t really care about their customers. All you did was make an app to take our money, not to provide any real services with the customer in mind. The people want the FrontRunner to show up on time, and not be late every single day. We want an app that provides accurate arrival/departure times not a lousy website. UTA is the WORST!