UnitedHealthcare

I will say that I have been very impressed this app. I have had BCBC and Cigna’s apps, and by far UHC has been the most functional and user friendly for me! I have only been using it since September 2019 when my benefits switched. All I can say is I never missed a beat and have not had to call UHC for anything to date! For me this alone has me smiling! I give it 5 stars, but I am great at updating my reviews if and when my experience or thoughts change! Keep it operating properly and don’t try to improve or change it if it’s not broken. Too many companies do this and someone needs to say enough at times! When ease turns to frustration say good bye to things that affect your bottom line!!

I am very impressed with what I see, it’s great for staying in the loop of things as they are processing, I love that I could see everything and everyone that I seen or visit with, perfect and the charges are broken down so you can see everything, if your life is very busy and you have to keep thing organized this is what you need, you can make notes on each claim and keep it all together with that claim. I finally was able to register and log on today after trying for a couple weeks and I’m so glad I’m up and running with it. Stress defuser, peace of mind is where it help me to be....Thanks

I downloaded this app about a year ago. As far as the app itself is concerned, I was pleased with it. I didn’t need it for a while until today; when I tried to log in to resolve an insurance mixup, I was denied entry. After spending some time checking my email and password, I came to the App Store to see if I could get some info here. That’s when I learned that some time during the interim the UHC app was no longer usable by AARP Medicare Advantage/UHC customers. I will be deleting this app - why should I keep something I can’t use? - and I understand UHC has the right to simplify things on their end, but it would have been nice to have received some warning of the change BEFORE I had to use it. The app itself gets five stars; the lack of communication dropped it to three.

This is a great app. It makes things so much easier. You can access your is card. The app provides you your recent EOB’s as well as your deductible amount and how much money has been applied toward it based on your medical visits. The best thing about this app is you can search for a specific procedure. This allows you to view the doctors in the area you live or nearby. You see the doctors name as well as reviews. It will show you what the doctor charges and gives a detailed breakdown of what you will pay out of pocket with explanations. You can use this to “shop” different doctors for a lower cost. Excellent app.

This is the best kept secret of UHC. Previously I used Anthem BCBS app and it was 1 star compared to this app. It loads your ID card so when you need to show it/ you have it handy— because who wouldn’t have their phone with them?! AND— you have instant access to processed claims that you can filter to find what you are looking for. AND. THE. BEST. KEPT. SECRET: they have a prompt where you can request to talk to a UHC rep and because they have all your information loaded— THEY CALL YOU. No hoops to jump through to talk to a human being who is not foreign and easy to understand.. no waiting on hold either. I like easy😊.