Uber - zamawiaj przejazdy

I spread out my preference of Uber over taxis, then some of your drivers challenge my thinking by their own rules and low performance, as an example from yesterday - the app showed the driver to arrive in 5 min, then he took a different route, when I called him to know when he was he informed me that he took another passenger and could come for my ride after the trip to a different direction (dworzec zachodni), when he took my trip earlier to the airport (okecie). That was my second disappointment with Uber, after 3rd I don’t know if I could handle more.

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You open the app and it shows you there are tons of cars driving just by your location. So you order an Uber and it shows you that it is 3 min away whilst still searching for a car. But then it connects u to a driver which turns out to be 20 mins away so u decide to cancel because it’s too long of a wait but you can’t. Now you need to pay a cancellation fee which is almost a half of what you’d pay for the ride...Ok you decide to wait not to pay for nothing, although you could’ve taken public transportation with the same result, 15 min later when driver is almost there he cancels and now you have to go through the whole process again. Still not being able to cancel without paying!

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It used to be a perfect alternative to taxi services, but a standard declined over time drastically. The price is fixed (except for higher demand), drivers are generally underpaid, an atmosphere is unfriendly and what makes me particularly angry is the time I have to wait for a driver. It used to be approx. to 5 minutes, now I have to wait and wait, because my order is being rejected a few times in a row! My rating as a client is over 4,9 so why do I experience that? Anyway, I'm saying "bye bye" and going to competitors.

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Dear Uber, I strongly recommend to hire more qualified personals for your support teams. I was blocked from using program because my last order was not delivered fully and after I informed support, the guy from delivery made the second trip and delivered the rest. I try to contact support team again but after that they blocked my account. After second month someone actually answered me in very arrogant manner. Here are the replay: It appears that your account has been placed on a temporary hold for activity that violates our Terms and Conditions. It will be unavailable for you to use until further notice. We will let you know if we will consider lifting the suspension. Sent by Igor A. Since when my one problem began to be “activity that violates our Terms and Conditions.”? And that IF in next sentence really shows the quality of your stuff. Hope that Igor A will stop playing GOD and actually will start working.

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I get sick and tired of Uber Drivers underestimating my intelligence.., the last 3 X Trips was to say the least.... ABSOLUTELY DIRE!!!!!!!!!!!! Ordering Uber.., Uber Driver accepts.., then the message: “Completing Trip”!!!!! • Then on top of that wanting to pick me up at a different point. On top of that charging me for charging extra on “Waiting for me”!!!!!! On top of that Uber Driver does not arrive at my pick up lovation sent.., I try to find out what the heck is going on... I then cancel the trip because of no show.., on top of that.., next moment Uber Driver cancel’s the trip and I get charged. Fee for canceling and inconvenience to the Uner driver!!!!!!! If that does not upset me, then my last Uber Trip this afternoon most certainly did... Car was absolutely dirty, smelly an very uncomfortable!!! NB.: • I will make double sure to rather take Public Transport over Uber!!!!!!!!!!