Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Time Tracking for Zendesk TymeShift provides seamless ticket-based time tracking for Zendesk. It enables you to track time directly to tickets and customers. • Clock in (automatically) to Tickets in Zendesk • Track ALL of your time, even for payroll • Run Zendesk-Style Reports (i.e. Custom Tags) IMPORTANT NOTE: You must use the help desk software, Zendesk in order to use this application. This application is not a stand-alone time tracking product.