TwinSpires Bet on Horse Racing

Reading through the recent comments prompted me to write this review! "This is a very good company to do business with!" I'm surprised that people will try to start an account, create a user profile, deposit money and navigate a program totally unknown to them with only 5 or 10 minutes left before the race they want to play goes off. Do they expect to have an account without actually being verified in any way. Remember that there is the possibility of winning large amounts of money in these races, the rules and regulations set aside by the states that allow wagering are very strict, and let's say you hit a signer and the IRS is now involved. People if you want to enjoy this app and wager responsibly on horse racing, setup your account and deposit your money in a reasonable timeframe based on your preferred deposit method, ( I have never paid one penny to deposit money) but that requires that you establish a relationship between your bank and TwinSpires Deposit system in effect! ( it doesn't happen in the blink of an eye) It is only your fault if you don't have a good experience with this app!

There is no better feeling than seeing your winning bet hit the board. This app is great because it lets that happen anywhere any time there is a live race. It allows you to watch almost any race in the country and multiple International races. Deposits and withdrawals are very simple. I have never had an issue with either the whole time I have been using the app (2+ years). Research for any part of any race is effortless. With just a few taps you can see and compare anything you could see on a daily racing form, but it’s in an easier to read format here. You also have the ability to watch replays of a horse’s previous races. And so many other great features. Very convenient and simple to use. Even when at the track or OTB facility I still use this app. Using this app I have been able to cut time in half while handicapping races. Highly recommend. 5/5 stars!

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I placed a single $4 wager and my account was debited for a total of $18. (2 separate $9 charges). When I contact customer service, I was initially told that they only saw a transaction of $4 on my account. They then tried to tell me that my bank must have charged me fees to deposit $ in the first place. When I challenged this infuriation as incorrect, all of a sudden I was told that TwinSpires had a $5 fee per deposit. I explained that I never approved the hidden fee once let alone twice. She proceeded to say that she could now see a $1 debit on her end to which there was no explanation. She said she asked her supervisor what to do but I was never allowed to speak with a supervisor despite specifically asking to speak to one. Ultimately, she offered to send me a check for $4 that I would receive in 10 days. I was told there was nothing she could do to refund me the $10 in hidden fees. This is a SCAM. Beware of similar fault. I will be notifying NBC to re-evaluate their relationship with this company since NBC advertised for them. I also advised customer service that the app developers needed to improve their app. They took $14 of my money for a single $4 wager placed.

The completely revised version is awesome. I’ve been using the app for a few years and this new version is incredible. It’s so different it did take a little getting used to after using the old version, but it’s so much better once you get used to it. The navigation improvements are huge as well as the display changes. It’s also much faster in response time. I’m a long time developer of business apps and appreciate a vastly improved user experience (UX). Well done, architects and developers. Give that team a huge bonus.

on iphone 10 ios 12 this app crashes which is frustrating. video doesn’t function with ipad also with ios 12. I simply do not understand why someone can’t enhance video replay to only use the normal replay mode and not head on replays. You don’t even know which horse you are trying to watch because it doesn’t give #’s on the mini running line. Another frustrating thing is face ID is a waste because app still asks for password and gives you the message that PW is required. Please fix this!