TTCU Mobile App

It is easy to use and I’ve grown so used to using it that I can’t imagine doing without it now. My husband and I transfer money between our accounts and my daughter and I are often “paying each other back” for things we have purchased for each other. I love being able to check the balance on all of my accounts at any time and being able to pay bills from my phone.

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The app was working fine until the latest update. Now I can’t even login reliably. I have to enter the same password and login ID 10 times before it lets me in. Either it tells me the Logins are incorrect (which it’s not because I’m typing in the correct ones every time.) or it starts the login process and then sends me back to the sign in screen. If I’m lucky enough to make it into the app half of the time I can’t click on my account overview without it saying there an error. TTCU it’s the year 2019 and you don’t even have a half decent app. Remind me why I’m keeping my money in your bank if you can’t even let me have access to it via an app? Quit being cheap and get your apps fixed. Otherwise... Chase Bank will get all of my business. Their app works every time I need to login. And if there is an issue, they fix it ASAP.

Why doesn’t the credit card portion of the app not have the minimum payment required and date due? Also, why isn’t the minimum payment required reported to the credit bureaus? It takes either TTCU, or the App, way too long to post updates. I have a secondary checking & savings accounts, with another bank, and the updates are on a real-time basis. With the other bank my direct deposits posts 2-6 hours before they post with TTCU. If not for the lag time with banking activities I would have rated the App 5 stars. *Note: I edited my original review, from 6-12 months ago, by adding 1 Star because TTCU has improved the timing of account activities, which I also changed in my Review. However, it is still subpar compared to notifications I receive from my other bank and credit cards. I actually receive updates after a transaction before I even leave the store. Subsequently, I’ll login to that particular account and lo-and-behold the transaction has posted. Real-time. Just can’t beat it.

I like how easy this app is to use. It gives me a little info on each transaction I make so I can compare it to purchase recipes from the store or business I’ve been to. That way if a purchase has been made that I didn’t make I can track it easier. However, this particular update of the app has a minor glitch. When I’m scrolling down to view my purchases, the menu that pops up when you swip to the right pops up randomly while I’m scrolling. I think it’s a sensitivity issue. If this can be fixed this would be a perfect app!

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The mobile app never takes money out right when I make a purchase. Same with my online account overview. Other family members of mine have Arvest and BOK and never have this issue. I am constantly being over-drafted because I will buy something and it won’t show the money gone sometimes until a week later. I do not think it is fair that I have to keep paying overdraft fees when no other bank app that I have seen has this issue. The money is always shown taken out of their account right then, despite when a store closes out their accounts for a day. Being a teacher, I really enjoy being a part of this bank, however I would love to be able to resolve this issue.