Truckstop Mobile

My husband and I love Truckstop Mobile. It list the most current loads. It gives us all the important information to be able to make wise decision when choosing a load. I would highly recommend this load board for anyone but especially beginners. It makes the process of booking a load so simple and stress free.

I like using your app but there are a couple of thing that would make it better for me first when I use the map to see where the load is pick up and going it always uses my location not from pickup to delivery. Then when I want to see where the brokers home location is it gives me the pickup location for the load instead of there home office. Not sure if this can be fix with out to much trouble it’s not a deal breaker but it would make it better for me

The app is somewhat aggravating to use. Requires tapping multiple times on certain menus to get them to open. Scrolling through posted loads is tedious only a handful are displayed each time. Posting my truck is irritating due to several reasons. Often I’ll post to a certain region looking for a TL, and it will post as an LTL for anywhere in the US. Also selecting certain states will often throw in unwanted states while scrolling. The DAT app is much more user friendly, but in the end TS has better loads.

response required

Their site has been down since last Friday. Now it’s back up but it forgot my password. It won’t let me reset so I had to sit on hold for 1.5 hrs to have them reset it. Finally got a live person who gave nothing but excuses. Asked to speak to billing for a refund for when the sight was down. Got transferred. On hold for 1 hour 7 minutes and then heard “customer support, how may I help you. I asked for Billing again and wastold they would transfer me. Rang once and got message that told me to leave a message. Just out of curiosity, I called sales and they answered right away. Go figure.

The app itself is great. I just wish the brokers had more required information they had to put in. A lot of them don't bother with a weight, or a rate. It's a waste of time to call on a load just to find out it's too heavy or only pays $.80 per mile.. Also, most of the time, the calculated miles are close but sometimes they are way off, so I always have to run the miles myself.