Tri-Rail

Really glad to see this App getting attention again. Some repetitive items in the GUI, but overall returning to function after a time of neglect. Schedules are back up and running, and tracker seems a lot more solid and reliable now. As to the complaints about delays, transfers etc., understand the App does not run the trains. That’s another topic and place (not disagreeing with some of those complaints).

I’m an avid user of the Tri-Rail Live Tracker and when I logged onto the app I was surprised at the amazing the new look of the app. Much more responsive and modernized. I love the “My Ride” feature. Something I look forward to in the future is the ability to purchase a digital ticket using apple pay (preferably) or credit card. This way we not only save paper, but for those who don’t have time to stop to get a ticket can easily buy one ahead of time and show the digital ticket to the checker. Overall, great job!

Tri-Rail has gotten much better over the few years I’ve been riding Tri-Rail. I would like to know if Tri-Rail could put credit card readers on the ticket machines?

response required

Latest update has broken the app. It is stuck on the main screen with the loading icon going round and round. Please fix ASAP. Looking forward to the new UI. I’m on an iPhone X iOS v12.3.1.

response required

I ride this almost every day yeah the app is useful but transfer and ticket check system is crap. Boarded the train with a valid ticket from transfer from west palm going to Miami. Transfer ticket is 4.90 at kiosk. No where on the pamphlet website or anywhere does it state I have to present both to the ticket check person. THE ANNOUNCER ON THE TRAIN NEVER MENTIONS IT EITHER only says “be prepared to present easy card or easy ticket”. First ticket check lady checked my ticket and every thing was good. Then out of random a second one comes around i present my ticket again and next thing u know he’s kicking me off the train mind you the original lady came up behind him and defended me but apparently his word is greater than hers. Now I’m going to be late for work. Thanks a lot tri rail for making it clear that transfer paper must be presented with ticket. And may I add that anyone can just buy a transfer ticket. You don’t need a slip from the bus driver. They seriously need to find a better way to do transfers.