Transdev Go (Old)

This app is perfect. Easy to use timetables, mobile tickets that actually work, simple rebuy, and the ability to prebuy tickets for the future that don't suddenly disappear(believe me this is unusual!)! This app has never failed me and is a great credit to a bus company that is already leaps and bounds ahead of any other I've had to use! The two other bus companies I have to use in the Preston area should get this developer to reconstruct their apps for them.

Faultless, and it just keeps getting better. One suggestion to make it even better: make it easier to connect the bus number on the live tracking to an actual scheduled bus. When there’s several in the area it’s hard to tell which bus is actually mine. Otherwise, beautiful; keep it up!

It seems to work some of the time, but it has now been over 5 times that the live bus feature has not worked. I use the bus to get to school every day, and as I’m in year 11, it’s pretty vital I get there in time; however, due to this feature malfunctioning so often, I am not. It will say that the bus is coming in 5 minutes, and then 2 minutes and stay like that for 20 mins and more, giving the appearance that the bus is coming when it is not or may have already gone past. PLEASE FIX THIS!!!

response required

I’ve had a few issues with the keighley branch of Transdev, buses not turning up, having to pay for taxis, extra childcare etc, transdev have always said they’d cover the costs, surprise surprise, they never have! this app was the best thing about the company, until I came to use it today. The app said I haven’t opened it for 3 days, and I needed to refresh it. Pressed it, closed and re - opened the app, nothing, all whilst trying to juggle a 2 year old and bags. Ended up paying £2.70 for about 5 stops. Day light robbery!! Hoping it doesn’t happen next time!

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I got a Keighley bus often enough to make this app worth downloading last year, but I’ve not used it for months. In the last 24 hours I have twice tried to check a fare. Once sober, once less so. All I get is a map and a demand I allow access to my location. I have had timetables offered, but buying an actual ticket, inorder to find a kday fare, is impossible. There’s nothing on-line about any issues, so I’m here to give 1 star to see if Transdev, or anybody else, can suggest why this app is not working.