Traeger

Updated: The app works again without another update; after some random amount of time, the app finally launches and the grill is up to date. This is a five star app, but marking it 4 star for an upgrade process which shows no user feedback or info. The pre-release email said that it would update.. it didn’t say “you’ll lose the ability to control your grill for some seemingly random amount of time.” Previously: The last Traeger update, on iPhone 11 Pro, running latest iOS fails to launch. It gets to the Traeger splash screen and freezes. I’ve tried being on WiFi, and not, to see if it mattered if the grill was in range. No difference either way.

During my first overnight cook I somehow managed to hit the “keep warm” setting while keeping an eye on temps and never noticed it, this almost cost me my game day meal for the family. I thought the smoker was smoking but for at least 5 hours the grill was just keeping the meat warm. I think the keep it warm setting should be moved to the temperature scroll or at the very least require confirmation before setting the grill to warm. One other thing that I find disappointing is not having the ability to track the temperature through the cook. I use a cheap Bluetooth monitor and the app allows me to see the temperature and gives me a graph for the past several hours allowing me to know what the temps have been using a simple line graph. I thought for sure this app would do that, but unfortunately I will need to use another app + thermometer to track temps throughout the cook. So far these are the two features I feel that the app is missing.

The Traeger app was pretty good. Remotely watching timers or probe temp made smoking super easy. Changes to temp without having to be at the Traeger was nice as well. Biggest issue I had until now was if you were in recipes that you searched for and had to go back to check on the wifire you had to cancel out first. Then you have to search all over again once you were done checking on the grill or making your changes. With the version 1.40 update, the app will not load. I deleted the app, and ran a fresh install. Was finally able to get the app to load, once. The update to the controller appears to have worked as my Traeger shows version 2.0.0. But after that I have never been able to get the app to load again. Just sits on the Traeger logo screen. I expect more from Traeger. Test your app throughly before releasing a version that crippled one of the major features of your grills.

response required

I love the overall functionality of the app. The wifire is fantastic, and the grill itself responds accordingly. All temperatures and times are accurate, which is awesome for remote monitoring. The reason for the low review is the recipes. They take great pride in all recipes posted in this section, as would I. However, I have found several of them to have extremely inaccurate cook times. For example: the shredded beef... I tried that recipe for the 3rd time, and it is off by about 5 hours. It says to cook the beef for 2-3 hours at 225. I’m going on hour 5, and it’s just showing signs of being rendered/able to pull apart. Use the recipe section for inspiration as to what ingredients to use. Don’t use it as a bible/cook book.

response required

Bought my Traeger last weekend, downloaded the app and enjoyed delicious food all weekend. Went to start up my grill last night and the app wouldn’t connect to the grill.... no worries, I can handle cooking manually one time. Try to fix it this morning (when I have time) and it STILL won’t connect. Call “customer service” and wait for over an hour to talk to anyone (I had tried to call last night but was 52 in the queue so opted for callback... never heard from them.). When I finally get to talk to someone they tell me that I have to wait for more than another day for “Apple to approve the security of our new app update.” NO!! I don’t!! Or shouldn’t... get your stuff together Traeger!! You’re getting “smoked!”