Tradesy

I’m a newbie in this re-saling thing. What I totally love about the app is that when you sale an item you are not getting it back just because it didnt fit or the buyer just didn’t want it anymore. As long as you are selling an item as described and %100 authentic you won’t be expecting any returns because tradesy will sell it for you. It is so simple to list an item and the shipping options are just perfect. Now what I’m not happy about is the commission fee they charge. I have read several reviews and every seller is upset about this super high rate. %19.2 is not inly high but pretty unfair, and after dealing with this fee you have to pay and extra %2.8 for transferring your earning into your account. I know Tradesy does the work and it works like a charm but considering the millions of dollars WE CONTRIBUTE to produce I SERIOUSLY recommend you to give it a serious thought about lowering this rates. You are loosing valuable sellers and It’s not like the app does everything to justify that %20 LOWER YOUR COMMISSION RATE AND NAKE TRANSFER COMPLETELY FREE. Ps: like I said I’m new in this while thing but have already sold $10k in premium designer things. However I’m seriously consider using another platform if you guys keep the high rates.

First the good: for creating listings it’s my favorite app. Love the number of pictures, the space allowed for descriptions, super easy and user-friendly process. The bad is bad enough that I don’t list or open the app as often as I could. First: there is an issue/bug with their pricing assessment (“sell faster, sell slower scale). New with box/tags designer items that retail for over $2000 that get a $1-$2 low, high range. Yes, that means Tradesy assesses top “value” as $2. This has happened many times. What’s up with that? You can still list at your own price, but I have a hard time believing this does not effect the algorithm for visibility/staff pics/featured items, etc. It likely is interpreted as price gouging. Next: no feedback for sellers. How can buyers put their trust in me? Third: the interface for seeing your earnings after a sale is terrible. Lastly, this BIG and not necessarily related to the app, but it takes forever to get paid. A month or more. Even when buyers contact me about being in love with their purchase. This is the main reason I don’t list on the site as much as I could. It’s even slower than it was prior to their commission hike that promised to improve seller’s experience. The “transfer fee” adds insult to injury given how long the payments take. I know others have voiced all the same issues, I guess Tradesy doesn’t care enough about their sellers to make some very necessary changes.

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The Pros for using Tradesy is that listing an item is pretty fast and effortless. They have a great response time if you have an issue. You also don’t have to worry about dealing with returns as Tradesy accepts all returns and as long as the item was as described, you get to keep the money that the item sold for. Tradesy will resell the item on its own. The Cons for selling on Tradesy and using the app is that if you have your notifications turned on, you will get too many marketing notifications throughout the day. The seller fees are also exuberantly high with no explanation as the selling fee is 19.2% on Tradesy while it is only 10% on eBay. Tradesy also charges sellers a 2.8% transfer fee which should be free considering that they are already getting 19.2% commission. The worst part about using Tradesy to sell your item is that it takes forever to get paid. If you have a good reputation selling on eBay, your funds are available immediately for use. Not on Tradesy. It can take 3 weeks to get your money and there really is no justification for this. They should have a buyers review or rating system like all of the other selling apps and if the buyer is happy with their purchase, your funds should be released immediately. A few years back they would release your funds within 3 days after the buyer received the item. Now it is 3 weeks which is not at all fair to the seller.

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I’ve been a big fan of Tradesy for years and still continue to love the site. I’m mainly a seller and although I don’t do as high of a sales volume on here as I do other places, Tradesy has been a trustworthy, reliable place to sell my unused wardrobe items. I’ve sold thousands of dollars worth of merchandise over be last several years and I’ve overall enjoyed my Tradesy experience. The reason for three stars have been the marketing notifications that I’ve been getting. I have all of the notification settings turned off aside from getting messages from buyers but still continue to receive marketing material in the form of notifications. It feels icky and when they pop up I get super frustrated thinking it’s something bag actually needs my attention. Tradesy has helped me declutter my life and closet but the notifications are having the opposite effect and are adding clutter to my digital life. Not conducive with a digital detox. Also I have to voice my disapproval of the fee changes. The 20% doesn’t bother me and seems to be pretty standard. It’s the 2.9% fee on top of it that doesn’t sit well. Lump it in with the 20% and I’m fine with it. I understand it’s purpose as a part of your business model to incentivize buyers but it doesn’t work for someone who just wants to minimize their life and use their earnings elsewhere.

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I’ve been selling on other online platforms for quite a hike, but decided to give Tradesy a try. I listed several items, and then got my first sale. Yay! My item was a new with tags boutique item that was already almost sold out in my other shops. After I sent the item to the buyer, I ended up receiving notice that the item was being returned due to damage on the item. More specifically, they stated that the Heels on the bottom of the shoes were coming off..? Um ok?? What? No. Not even possible. So, as I’m waiting for the item to be sent back to me, I emailed Tradesy asking questions as to WHY this was happening on an item that was in pristine condition. Nothing. Crickets. No response... I sent another email, and still have yet to hear back. This was over 2 weeks ago, and there is no reason that this company only protects the buyers. What about the sellers??? It seems that they will offer a return on any item for any reason, which is not fair to the seller. We shouldn’t be expected to take returns because of someone having buyers’ remorse. That shouldn’t be our problem. This whole app seems like such a waste. What is the point of being a seller on there if sellers are not even protected? Too much work goes into packaging and shipping and uploading photos, etc. Sellers get no respect on this platform.......