Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Take Total Wine & More with you wherever you go! Our new app makes it easy to search our incredible product selections, shop and pickup in store, enjoy special offers and much more. Make your shopping simple and download our app today. EASY ORDERING Search our wide selection, find your local store and place orders quickly. SCAN & LEARN Use the barcode scanner to easily find product information, ratings and reviews. DEALS Never miss out on a discount again! View the latest Limited-Time Specials and promotions on our deals page. IN-STORE PICKUP* Save time by selecting our express in-store pickup, which guarantees your orders will be ready in speedy fashion. ORDER TRACKING Never wonder where your order is with confirmation notifications and status updates. QUICK REORDERING Like what you’ve tried? You can easily reorder from your in-store and online purchase history. IN-STORE EVENTS Use our app to find and register for events and classes at your local store. DELIVERY Don’t have enough time to stop in the store? We’ve got you covered! Just order on-the-go and select same-day delivery to get our wide selection delivered to your home or office at a time that’s convenient for you. Yes, deliver alcohol straight to your front door whether its wine, beer, spirits, tequila, vodka, and so much more! CURBSIDE PICKUP* We are launching contactless Curbside Pickup in select stores. Orders placed on the Total Wine app will be delivered to customers’ cars outside its stores by employees. GROCERIES We have snacks, food & beverages available for purchase in store. COCKTAIL RECIPES Stir up some fun with our new recipes section on the homepage GIFT CARD REDEMPTION Redeem your Total Wine and More Gift Card online! Enter in your gift card information for easy checkout LIVE CHAT Need help? Our customer service page now includes a live chat feature! Connect with our support team in real-time for instant assistance. *In-store pickup is available at all of our 250+ locations. All aspects of the app (e.g., placing orders) can be used in states where we have stores (AZ, CA, CO, CT, DE, FL, GA, KS, KY, MD, MA, MN, MO, NV, NJ, NM, NC, NY, SC, TX, VA, WA, WI). To find a store near you, visit www.totalwine.com/store-finder. If you would like to delete your account please call us at (800) 949 - 9892