Tokyo Joe's Ordering

I have to start by saying I really enjoy this restaurant at all locations! I’m not here to complain but to inform the company and their employees! I gave 3 stars because I used the meal prep ordering option and the portions were off. In a Ms. Sara there is supposed to be a 1/2 cup of brown rice, 1 cup of broccoli and 4 oz or chicken. The chicken portion was just about spot on, the rice had double the amount and the broccoli had half of the amount it should’ve. I just want to make everyone aware!:) thank you for the great food!

Great app! The only slightly annoying thing about it is every word in any comment you write are always automatically capitalized. It took a bit longer to write my comments because I had to tap shift before typing every word. Other than that, the app steps through all the menu choices well, and reviews the order in a neat way before you purchase. I also love the "Favorites" order list. It'll be an awesome and quick way to reorder meals without having to go through the entire order again. Well done TJ!

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Literally this took me 20 minutes to the the opposite location to get my food for the very first time ordering from this app. I get to the location my food nor my order is here. I'm annoyed especially since this was already out of my location AND the first time I ordered from the app. If I was reviewing the customer service and the food that would be a whole other story. I have only ate here once before this order and it was great. Wow this app? Thought it would be easy nope. I'll never ever trust this again and they should refund my gas that took me 25 minutes to get here and another 25 minutes back. Great food but if it's not offered on Postmates a company I trust I'm not doing it.

I'm waiting on my first order to get here as I type this and just have to say.....I LOVE this app. It runs smoothly, and is very easy to order through it. This will be my first time having Tokyo Joes, so I'm really excited. I'm hoping to place many more in the future. And I just got a text saying my order is heading out (with an estimated delivery time)...what a nice surprise.

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When trying to check out on the app, it sets your credit card information to be automatically saved. If you don’t notice this before check out, it is a nightmare to go back in and have your credit card information deleted from their system. I don’t know who Trader Joe’s thinks they are, but I certainly don’t trust them to keep my credit card information safe from hackers, so I don’t understand why they think it is OK to have the box automatically checked to save my credit card info on their site.