Thread Cache

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Input all my threads and stock, then it gives me a "version mismatch" error message. A message said it successfully uploaded from the computer but then wouldn't download to my iPhone. :-( There doesn't seem to be an updated Thread Cache app for Premier +2. I never tried the download with my TruE software so don't know if it worked there. It did print out a list, at least. Hoping for a fix--SOON, especially for such costly software.

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After spending all the time inputting thread it gives me an error message saying there is a version match.... Tried to figure out the problem, but it appears as though others have the same problem and no one has been successful at solving it yet. Please fix it!!!!

This would be a great app. But you must have TruEmbroidery3. In order to use it. Hint if they made it useable to any one, it might draw more people to there TruEmbroidery 3. Just an idea. I gave it 3 stars because if you have TruEmbroidery3 it would be a 5 star but spence I don't, I would give it nothing so I averaged it out .

Note this is designed to work with an older version of the Mac software. For PREMIER+ and PREMIER+ 2 you will use the Thread Cache website.

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I have been back an forth with customer service since August 6. I get a —>email not recognized<— now I get the version mismatch. When you pay over $1,000 for software you expect it to work and still not have the issue fixed in October.