Therm-ic Heat control

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I have used this for two days with my new batteries. It works fine when I originally pair them, but then at lunch it says the batteries have disconnected, even though they have never been more than 5 feet from my iPhone XS. Had to reconnect and reset them at lunch both days and then when I got back from my ski day today, they had disconnected again. GRR, great idea, very buggy execution.

Update: contacted customer support. Responded quickly. Had to do a hard reset of the batteries. That resolved the issue for me. Working again as it did before the update. Worked great all last year. Latest update a few weeks ago broke it. Won’t reconnect to units after you turn them off and back on unless you delete them from the app and re add them again. Basically the blue tooth function with the app is effectively now broken. Disappointed. Now having to use them manually like the non Bluetooth version.

Really like the app . I have an issue since I moved to the Apple Watch 5. The screen that shows the heat adjustments option to increase heat is cut off on the right side. Is this a know issue.

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Super disappointed. Charge boots all night, work fine, then I ski on the mountain and they shut off! My phone is 3’ from my boots. I’m 5’3” and my phone is in my jacket pocket. But why does my phone have to even be near by or even on for boots to work? They don’t work skiing with or without the app. And now one boot doesn’t even light up or register on the app. HIGHLY DISAPPOINTED.

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I’m so disappointed with this app and this company. Bought their Bluetooth enabled heated ski boots and had to return them to the manufacturer after my feet froze because I could not control the boots without this app and the app rarely ever connected to the boots right. Total waste of money. Choose a different brand.