theCut: #1 Barber Booking App

It’s honestly the only app for BARBERS. Finally an app with the right layout and the right theme that has a great processor using square. The money always ends up in my bank account and they were very helpful and patient with me despite my rude email out lash during the latest issue they had with SQUARE (sorry for that by the way) it’s the easiest, most user friendly app for booking appointments I’ve ever seen/used. I hope they thrive and prosper to the top of the industry and I feel all barbers should use this app. My clients love it, I love it, and the support team has been nothing short of perfection and when it comes to customer service. The emails are personal and hand written by someone who read your email. Thank goodness it’s not some robot sending corny automatic responses. All in all this app is one I would recommend to ANYONE.

Before introduced to this app I had could never take a break. I have kids and I was always rushing in and out the shop handling errands and trying to balance my time with my customers. My phone was always going off because people wanted to know how busy I was and what time would be best for them to come to the shop. It literally drove me crazy. One day a customer of mine sent me this app and I decided to introduce it to all my other customers. I explained how they could book their own appointments and how they didn’t have to carry cash to the shop anymore. Now I can schedule my breaks to spend time doing whatever I need to do to along with my work load. The best app that ever happened to a barber-

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I find that apps like the Cut are cool, but there are several loopholes that create a poor experience for the customer. First, I had a barber who recently had me book an appointment that he neglected to confirm via the system, although he confirmed the appointment in our chat. He double-booked and despite my having arrived for my appointment on time, he pushed me off on a barber whose work I had never seen, who gave me one of the worst cuts of my life. I sent him a bot afterwards to voice my complaints and he declined the original appointment, which wouldn’t allow me to tell this story. I also find that this site is a bit of a catch-all, which is pretty terrible for the customer. Some of these barbers have 5star ratings when they provide 1-2star work, which does not make for a pleasant experience for customers. I’m likely not going to use the app again since each time I’ve chosen a barber through the app, I get less than what I am paying for.

Hey guys love the app just a few thing I wanna suggest. I think you all should develop some type of mobile pay where you can get your money instantly like Cashapp.. I been waiting on my bank to be verified and now that it has finally my money is still not on there.. it’s still a lengthy process even with the updates .. Should get with cash app or something so it can be instant.. Second.. it would be nice if with the clients info if they last minute cancel and you charge them your cancellation fee and the card declines, that you can block them from booking until that cancellation or no show fee is honored and fulfilled.. and that’s the only way that can book again.. thank you. One more thing can I get a shoutout or something or a feature lol .. y’all have my support even if you start charging

However I usually check my appointments the night before and on any opening time if you guys could give us an option to set a time limit on appointments. Meaning if I have full bookings from 8-5 but one opening from for example 2:30-3... So mentally I tell my self I have time to go to beauty supply store in between that time before proceeding.. then someone books the appointment without me knowing around 2:22 it's just last minute. Lastly.. if instead of haircut time options only being increments of 15m, 30m, 45m Placing our own times would be more accurate. I cut a head in 22 min so it leaves me like a 5-8 min break between each cut. I'd love to cut straight through the day and even having my clients arrive early I still end up sitting down. Besides this the app is great and conveinant thank you guys!