Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
1.0The mobile app provides a convenient way to use The Shilla Seoul, The Shilla Jeju and Shilla Stay hotels. Shilla Rewards members can earn and redeem reward points in real time. Shilla Hotel’s official mobile app is designed to offer a wide range of customer services and benefits including hotel room bookings, Shilla Rewards membership services and promotional notifications. 1. Mobile App’s Key Features - Membership: Sign up for the Shilla Rewards program. You can earn and redeem points in real time and view your points balance online. - Coupons: On the mobile app, check out Shilla Rewards coupons available at your membership level. - Reservations: - Room and package reservation services are available. - Special offers/events: Check out room packages and F&B promotions. - Notifications: With notifications, you are informed of promotions and member benefits. - Hotel information: You can access information about rooms, restaurants, wedding venues, banquet halls and other amenities. - Multilingual support: - The app supports four languages: English, Korean, Japanese and Chinese. - Other features: The app allows you to submit your questions or suggestions. 2. Selective Access Notifications: This allows you to receive push notifications. Phone call: You can dial a phone number directly using this feature * If selective access is disabled, services are still available but access to certain services may be restricted. ** Hotel Shilla is seeking its mobile app users’ consent to app access, in accordance with Article 22-2 of the Promotion of Information and Communications Networks Utilization and Protection of Information Act.
