The Children's Place

I usually buy jeans for my boys whenever the Children’s place has their $8 jean sale. This spring sale is even better! Wow! You can’t beat these prices. Good quality clothing. I have to order the slim fit for both of my boys and they are so hard to find! I absolutely love the extended sizes that are offered! I don’t even know where to begin when I think of all the things I love about the girls clothing options! They are trendy and fun. I love that there are options for my daughter to “dress like mommy” and yet, the “little girl style” is in the mix as well. I wasn’t able to get 5 points for downloading and logging into the app though. 🙁 (Just used the app for the first time and I love the convenience and how easily you can update and access all your information in one place!) Also, I sent an email to customer service to find out why I am unable to get the birthday savings for my kid’s birthdays. I have never been able to use it, and I have had my CP credit card for 10 years or so. Maybe there are still a few bugs to work out; or maybe the problem is user error. Either way, I will still shop at the Children’s place again! (Maybe a little more often if I had access to the deals that are offered though 😉)

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Recently decided to download the app after falling in love with the deals that they offer. I quickly found out this download would be a big regret! First issue downloaded the app after making my first purchase via the regular safari/ web. After login for the first time i could not view my order it just kept saying no orders. I logged out to try again only to realize that even after I selected remember me and to use Face ID to login it would not work causing me to have to log in manually. Second I tried making another purchase through the app because I have since gained $15 in rewards I wanted to use but the codes wouldn’t transfer over it kept telling me the codes were invalid. Tried this for about 20-30 minutes before actually getting it to work. I thought the purpose of this app was to make lives easier, I could’ve gone to the store and spent less time making this purchase than I did doing it on this app. Third after waiting for my items t come in the mail, I received an email the day they’re supposed to come saying the items never made it to the the first stop and my items were delayed another 3 days. Highly disappointed with the quality of this app and lack of concern there seems to be to fix these issues. I’ve read multiple reviews with very similar issues to mine. Get it together guys!! Your product is worth buying the experience however, will make me change my mind when it comes to shopping here!!!

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I just always find the checkout process to be so tedious... also, my “place cash rewards” were not displayed until I went to my check out.. I just spent like 15 minutes copying and pasting my “place cash” codes sent to my email, being that I didn’t see them available, so I felt like I had to manually do it.. come to find out they show up at check out, all $260 worth of them... normally I don’t negatively review apps, but I will say that I shop... A LOT. Like, A LOT A LOT... I love the items available, but someone seriously needs to get on the fluidity of this app. It is not easy? It constantly crashes, communication doesn’t seem to be upfront, updating personal info never works.. I’ve tried to update the address I’ve lived at for a year now, and still to this day, I’ve got to manually change the address. Every time. I spend thousands and thousands of dollars a year on you guys, because I LOVE the product... but the fluidity, the ease, the hassle free aspect is just not there. I’d love to give 5 stars. Based on the products. But the negativity of the experience outweighs the positivity of the actual product.... which is something that should be unacceptable. Luckily I have the tome on my hands to deal with it.... but I really don’t want to. Sorry for this public negative feedback, but I’ve voiced my opinion a handful of times over the course of this past almost 2 years... and it hasn’t gotten better.

I have been shopping at this store since my son was 6 months old (he is currently 3). I have never had any bad experiences, I found out about the app a year ago and I am so happy I downloaded the app. I ALWAYS use this store when I need baby or toddler clothes. The app is very helpful there’s always a good selection to chose from, in store and online, prices are AMAZING, shipping is great as well as the deals. When I order online items are shipped fairly quickly, even during the pandemic - I have ordered a good amount during the COVID-19 pandemic , there was a notice upfront when opening the app that shipping might be longer than expected , seeing that I honestly thought it would be a long ridiculous set back, but it was not long at all but a couple days up to just one week. Overall in my opinion this is the best store for baby and toddler clothing, I think more people need to know about this store. I have recommend this store and app to many people - those who tried it out also have had good things to say.

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I've been a Children's Place shopper for over 10 years. Within the past few years , the online shopping experience has been a nightmare. It has become so bad at this point ,that I don't even want to shop at the Children's Place anymore. Tonight I go to make a purchase and I start with the app. The app won't let me see any details on the items I want to see. So I decide to try the app on my IPad. That was even worse. The app was slow and froze the whole time. I start up my laptop. Finally , I get everything in my cart and I go to sign in. Well, I can't log in. The message pops up telling me to wait a few seconds before logging in again. First of all, I've never logged in prior to that login. I repeat the whole shopping process again ,only to be shown the same message at login. I have restarted my laptop, cleaned all my files out ,and still I get this message. So the app and the website are both terrible. I have lost promos and rewards I've earned because I will try again in a few days until eventually my codes expire. This situation needs to be fixed. The Children's Place merchandise is great, but the shopping experience makes it not worth it.