The Arizona Republic Print

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The app is not reliable at all, the only thing worse is their customer service. I have used it successfully, then it will give me a message when I select an edition that says “We’re sorry! You need a subscription to azcentral to be able to access the edition. Already a subscriber? Please activate your account.” When I do that I get a message “This subscription is already associated with an account.” I called the help line and the person I got very abruptly told me “Update your app and it will work”. I am using an iPad app. I have the latest version and when I re-downloaded the app since there was no option to update, I had the same result both on the phone and the iPad. It’s bad enough most of the news is fake, but the help is as well!!

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Worked fine for over a year. Then one morning, my account is no longer “activated”. OK, maybe the card expired. Could not log in to my account even online. Had an online “chat”. No help, problem “is obviously on our end”. Finally able to change payment and “activate”today. This app still wouldn't work. So I deleted and tried to log in again on this app. Same thing. Account not “activated". WA Post app works fine every time. I'd like local news but this is insanity.

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I have been using this app on my iPad for several years with minimal problems (I am a paid subscriber). Lately I cannot get through the first section without it crashing. The print / share function doesn’t work anymore. I just tried it on a galaxy tablet and it is working a little better. I prefer to use my iPad and wish it would get fixed. Do the developers ever read these reviews, if so, FIX IT!

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Finally got the app to work. Worked ok for a few weeks. Then I was out of the country for a week and inexplicably I get a message that I can’t see the print edition if I’m logging on from Europe. Huh? Then I get home and it doesn’t work at all again. Just keeps telling me to “Activate” my account. When I do that it just sits there spinning for not doing anything. Called the phone # twice and they were completely useless. THIS APP SUUUUUCKS!!!!

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The application requires a password every time you access the app. This is silly since the web version has not requested a password for more than a year. Since passwords cannot be stored, you have to waste time. Additionally the app does not pull the data until you want to read it. This means either no info if offline or a fuzzy pdf while it downloads.