TGV Cinemas

response required

Frustrating because loading can be very slow and often fail.

response required

The TGV app has a lot of bugs and crashes when trying to purchase movie tickets. Takes a long time to load once selected date and time. When it does load, it can’t get thru to the payment gateway. Had to close the app and run it again and the same thing happens. When it finally does allow you to make the ticket payment, it just continuously loads and hangs at the payment portal. Also when trying to call in TGV’s hotline or customer service, nobody picks up the call!!! As if there’s nobody in the office at all!! It is very very frustrating!!! You’re gonna lose out to your competitors if you don’t get your technical and customer service staff to function!

response required

This used to be a straightforward app. The update is the direct opposite. Start the app and the screen is filled with a flashing, dancing soda or popcorn icon that has no purpose except to make the user wonder how to get rid of it. Once the app is operating, more dancing icon. Good luck finding a straightforward movie schedule. There isn't one. Better to book in person or go to another chain's booking app.

response required

This is the worst app ever it just hangs when I try to use it and when I try to change my password it say refer to the rules then I referred to it and my password was ok and matched the rules but it just keeps on saying no

I tried buy the tickets and keep says processing and it just hang on that page to do nothing. Improve the payment process please if not we will we wasting our money if they charge us twice. Try adding support to passbook that will be easier. Thank you