Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.0
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Surgery Connect supports the parents and families of children who are having an outpatient procedure performed at St. Louis Children’s Hospital Specialty Care Center (CSCC), Ambulatory Procedure Center (APC) or Same Day Surgery (SDS). The app provides information and instruction regarding: • a description of the procedure • the scheduled date and time of the procedure, including arrival time • important times at which the child should discontinue solid foods and clear liquids • preparation steps prior to the procedure, listed in timeframes of: the week before, night before and day of, including a What to Bring checklist • the waiting area, its amenities and wifi access • how to care for the child once back at home • symptoms of concern (after returning home) and what actions to take, should any occur • follow-up scheduling • contact information, directions and mapping for each location The app also supports secure messaging from the surgical team during the procedure, to give parents and /families updates during their wait.
