Superbalist.com | Fashion App

Hello, congratulations on the merger! I just wanted ask if you will be adding some of the super helpful and user friendly features spree had on their app (like the other colours an item is available in, styles you may like and customers also bought). Now that you have such wide range of stock, these things will make for a much better, cleaner and more efficient online shopping experience. (Also note the similar items feature that’s currently on Superbalist doesn’t give similar items at all - maybe it’s a bug?). Also it would be lovely to have more accurate and detailed product info on the items - currently, its quite inconsistent with some clothing items not stating the fabric/material or items having incorrect info etc. You guys are great and I have had really great service experiences! I’m sure you are still adjusting to the merger, so all the best in your future plans x

I’ve been a Superbalist customer for years, and after seeing the new app I thought that I should actually write a review, cause they’re just refreshingly good at everything that they do. Literally the best online shopping experience ever - I’ve reached the point where I hate going to the mall to buy stuff. I love the products, and customer services are on the ball if something goes wrong. I really like the new look and flows of the app - clean, fresh, fast. Keep up the good work guys, and please keep taking my money :)

Not only is the app beautiful (clean design, fully functional and just pleasant to use) but the service is also great. The delivery time is always a little quicker than expected and I’ve gotten such great deals for the amount I’ve paid and the quality received. I’ve only had one incident when I ordered a product and did not receive what I requested but otherwise really enjoy Superbalist- good job.

Loving the new Superbalist app! It took a bit of getting used to, but now I find it much easier to use. The filters especially are super user-friendly, and the layout looks very modern. Only improvement I’d recommend is a clearer option to go back to the listings after adding something to cart, instead of having to click back. Otherwise super happy

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I returned goods to Spree in May 2018. Despite the app status showing they received the goods and undergoing quality control, to day I have not received my refund. Spree initially lied that I got my refund in June 2018. After numerous calls they admitted that it still needs to be paid. I think they wasted time since they knew they were merging with Superbalist. I have lost thousands of rands since I didn’t get my refunds and I also lost R800 of store credit from Spree. It’s best to buy from a store at the mall where you can speak face to face and demand action. With these types of stores you constantly speaking to different people making promises but nothing gets done.