Stanford Health Care MyHealth

This app has been great but it needs a few adjustments to accessing doctors and billing. As well l, as scheduling. The Standford Children’s app you can message the billing department on invoices rather then call them and have long periods of wait times on hold when needing to work on incorrect invoices billed to patients. This app does not allow you to message the billing department about invoice errors. Another issues is, it says you can schedule appointments with your doctors office but you really can’t. It just leaves a number for you to call to make appointments. It’s not consistent. Set aside from this feed back I like the appointment reminders and e-check in. But that’s really all you can actively do with the app. The Standford Children’s health is completely interactive and it would be great to see that same quality work with the adult patient app for Standford.

For me, it is a nonstarter that my health care provider does not integrate with the Epic MyChart Central patient portal. This lets me connect my electronic health records from past providers. Unfortunately, in the USA, I don’t own my health record. Every provider has its own implementation. And every time I change employers, I need to change providers. Stanford MyHealth was on the list of participating EHRs on MyChart Central. However, when I signed up, I found myself on a site that had no function to pull in my earlier charts.

I have found myself using the services of several Stanford specialists due to some ongoing issues with my ears. I downloaded and set up the app before my first appointment. It is so incredibly useful and well laid out! Within the app from my iPhone I can e-check in, message and reply to my doctor, review my visit notes, view and upload my test results, and so much more. The app is also fully compatible with Face Unlock, which makes getting into the app an absolute breeze. I can’t recommend this app enough for Stanford patients- it really is a no-brainer!

Started using it three years ago even before it was clear my diagnosis was MS. Since then I now have/had four Stanford MD’s from four departments, love the app (don’t ask, but I am old enough to have been a kid when the B&W TV series starring the late Christopher Reed was part of my introduction into television - google it!) The website (that preceded the app) improves each time I visit and is indispensable for the aging and somewhat challenged brain. You youngsters will understand some day. Stay healthy, but get that app!

When trying to add additional people, especially ones with the same name, the app goes nowhere. This seems to have come up on recent updates. It used to work. When I click on the plus sign, my contacts come up. Those with a different name are picked immediately. Those with a similar name go to the full contact info page and no further. I have to go to the native calendar app to add that person.