sRide - Carpool & Taxipool

Message to fellow car owners - Guys, this is a pooling app for social and environmental benefit. Let’s not use this as a strict commercial app like Ola and Uber. You are not cab drivers. So please stop complaining about not getting rides or riders cancelling and you are not able to get another ride etc. also please stop cancelling rides if they pay you trough voucher. Message to Riders - Please be courteous. Car owners are not cab drivers. And they are not using SRide as a job. It’s just a convinient tool for both rider and car owner to share and pool. Please be respectful and mindful of the car owners and maintain a healthy relationship. Message to Developers - Please hire some QE/Test Engineer. This really needs some bug fixing. Few behavioural problems you can’t fix but technical problems should be fixed, if you want to regain customers. There are other apps coming up to compete you. But I wish you all the very best. Keep the app light, user friendly but solid and robust. And most importantly have a transparent and robust refund mechanism which covers all the scenarios in case of refund requests.

-redeem option on weekends only. That too in Paytm or banks but it works on weekends only. -route option not there in my app. Meaning i cannot select which route i wish to take in my ride so it creates lot of confusion and leads to cancellation of rides and waste of time. -the prices suggested by sRide are way too low. I generally incur a cost of INR 170 one way and get only 40 bucs if i ride with one person. Idealy the cost should be equally divided between all riders. So if there are just two people i.e. rider and i then the cost should be 85. Likewise if there are four people traveling then the cost per head will be around 43. Currently the cost is INR 43 irrespective of how many riders are in the car. Not fair. I heard people are getting contacts from sride and form their iwn group and decide on a price themselves. Not using sride which only gets the commission. Smart idea. -app started to crash from today. If i go to edit my ride it crashes.

It’s basically a perfect solution for Rider’s. They can send request and decline request any point of time and they are not at loss as they have even the option of discounted voucher. So every penny invested is returned. But as a Car owner you may or may not get a ride, your seats may be vacant and even your Rider can reject your ride without even informing you and no penalty is charged from them. So who’s at loss? The Car owner. Amount paid by the Rider is deducted by this app. No beneficial voucher for Owner. Owner is getting just the amount for petrol and nothing for maintenance.... there’s always an amount should be kept for wear and tear and maintenance... So in every sense it’s a perfect app for Rider and not Car owner. Have informed this to the app authorities but no favourable response is received till date.

I have been using sRide as a CP provider from September 2018, for my office commute, and have loved the hassle free service. But the only problem I have faced is the last minute cancellations. People book your ride a day before, and but cancel just 15-30 mins before the ride. And it is very rare that you can find such last minute bookings because naturally, all the providers and seekers would like their seats to be booked well in advance before daily office commute. There is no nominal cancellation charge/fee deducted from the CP seeker who behave in this way. This gives them freedom to behave the way they want, eventually making it a loss for the CP provider and a missed opportunity for another CP seeker. I hope, that sRide gives a thought on this and works for the same.

Guys this is a app to help environment. Please don’t commercialise it to match the price with Uber and Ola. This is supposed to be an economic option so people can use it more often and avoid taking their own vehicle. But the way every month prices are rising it’s becoming a business. This will enforce people to take their own vehicle to commute which would automatically going to rise the traffic. In a way, an app which was helping environment and people will become like Uber and Ola.