Square Invoices: Invoice Maker

We use the Square Estimates on a weekly and sometimes daily basis. We also use the Square card reader system for all of our card transactions in the field and even for regular invoicing for cash and check payments. Great system for record keeping, you can find an invoice via a name or even an item so really easy to go back and find previous invoices and it keeps track of your repeat customers transactions. You can pull a report on any user at any time to see how many sales for the day, week month and year. Estimates is extremely helpful. You can make an estimate via the app when mobile or from your desk top or tablet. The Estimates App syncs with the standard Square app, all you have to log in and it’s all on the same cloud. We use all Apple devices and sync with each other so really easy to pick up an estimate or invoice from any device. You may have been generated on let’s say your phone and not your tablet, just log in and it’s all there. Highly recommend for the small business owner or big business. Fees are pretty well rounded and fair besides we will typically add the card fees into our pricing so our customers never have to be bothered with us telling them there is a fee to run a card.

I have used square for years and run multiple business. While I do wish they would go down on their fees, I wouldn’t use another invoicing app as of right now. It’s really easy to use, have an invoice or estimate emailed within two minutes if you have it set up correctly. These bad reviews about square holding money is probably shady contractors that are getting charge backs. I wish all shady contractors would shut down and go work at McDonald’s. It makes us all look bad. Especially those us of with integrity. Square is great when you use it correctly, just like anything else. Get it and you won’t regret it.

ask user to change the rating

I was paid $600 from a client 2 weeks ago and the money is still in my “square account” but hasn’t been deposited for 2 weeks. I have emailed customer service about the issue 3 times now with absolutely NO RESPONSE. I tried to call Square for help on this, but they would not allow me to call. Only email. I’ve never seen such a “modern company” with such horrible customer service. The fact that they don't let businesses call in to get help is absolutely horrible. At this point, there is literally nothing I can do. Money is just sitting in square but I cannot access MY OWN MONEY! Not sure if this is a way for square to hold your money and make interest on it, instead of giving it to you...or if this is just horrible customer service, but either way SQUARE is becoming my LEAST favorite payment processor and I am feeling ripped off and completely abandoned since they wont return emails or allow me to call in. Avoid using this company if possible!

response required

I had to cancel a several thousand dollar job because square decided they wanted to hold the money. The money was intended to purchase the materials, they would not release the money, they didn’t care that I lost that customer because of their extortion, they initially told me the account was suspended because of suspicious activity but when I asked exactly what that suspicious activity was, they told me there was no suspicious activity. They had absolutely no explanation as to why they were holding my money and insisting on me losing my customer. I will just keep using PayPal, they have never extorted my money. I think I should be reimbursed for the losses that they caused. Nobody else caused me to lose my customer except for square. Worse way to accept payment as a business, take heed when you have a $10,000 job that you can’t do because square is holding the money!!!!

I would like option to keep some of the already paid for items on an invoice so the customer has a record of what he’s already paid but yet also keep the items not yet paid for. To have a drop down item that says paid would be nice. Sometimes my customers pay in chucks. It just gets complicated when I have multiple invoices sometimes. Sometimes they pay cask or check for items in person before I invoice for the whole lot. But still need to send them a receipt of payment for those items. I’m sure there would be other people with this same issue. Thanks for your time and willingness to improve this amazing technology. :)