Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
With Social becoming one of the most important ways to do business, Sprinklr with this new product aims at empowering distributed teams with tailored feed of actionable customer insights as well as the tools to easily publish social content and engage customer across a variety of channels. With easy access to company content, you'll be able to engage with your social network and view the performance of your content consolidated across various social channels. All this with the confidence of not harming brand's image through a series of manual and automatic checks, and you know this is TRULY SOCIAL. How it works: - Login through your company provided account - Add your social accounts. Don't forget to add all of them - Use the company suggested content and assets to create posts to engage with your network - Schedule posts to be shared out at a later date. - Track the Performance of your content on various social channels - In case of a rejected content, check the comments from the company representative to correct any content issues