SPIN! Pizza

The news section has non-scalable text on a dark background. Basically unreadable on an iPhone.

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I was thrilled when spin announced they would have an app. I immediately downloaded it and found it to be an extreme disappointment. You cannot access a menu unless you attempt to order which has to pinpoint your location or have an enterable address. If you leave the app, meaning it is still open, to answer a phone call or use text or anything else it completely dumps any order you may have in process. The ability to receive messages from spin management works fine monitoring your points works fine placing an order online atrocious.

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I had ordered through another app recently, and decided to order pick up. Great. They have an app. Downloaded, setup an account, went to order, it asks for my login. Then starts over again. Ordered as a guest, said my order would be ready at a specific time, so I drove there on time. Waited 7 minutes to be greeted at the pickup area. Finally, a girl walks up, I tell her I have a pickup order, and she says they don’t have it. So I waisted a solid 20 minutes due to an app the SHOULD make it more convenient.

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It’s fine for Spin! Club membership and points tracking but ordering doesn’t work: Lost my order when I tried to log in. Emailed password didn’t work. Finally fought through all of that and got an error message. 20 minutes wasted for a second time. I’ll just call the store and place my order by phone.

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Here’s how it goes: Login with the app, choose location, go through the menu a pick your items to order, enter your payment info, then it prompts you to login and erases everything you just did. Doesn’t work! Barcode scan of receipt doesn’t work either.