Spiffy On-Demand Car Care

I loved my service for my Escalade and also limited edition F150. They did a great job with protecting my driveway and were very courteous especially since I have a newborn and not making too much noise. I highly recommend this company, both vehicles turned out beautiful. I think I created neighboritis as all of of neighbors now use Spiffy. Thank you for the great car wash! My wife loves it as well! 😎

I have been using Spiffy for a few years and love the simplicity of the service. As with any on demand/ we come to you service, there are good and bad technicians that complete the work. If a tech ever missed an area, the customer service team through the app has been great to make sure it’s taken care of. All in all I have had great techs and will continue to use the service. The new app version with the dashboard just doesn’t vibe for me. Unfortunately it’s become a marketing haven for their extra services when the prior versions had a cleaner simpler flow when the app launched. I’d love to have the optional features of the new services spiffy is integrating with (like auto maintenance & recall info) be shifted off the main dashboard.

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I saw one of their vans at a petrol station and thought that was pretty cool concept. I run a tech start up and thought it’d be cool to help another one out. Go up the driver of the van and he gives me a break down of what they do and then offers me $30 off my first service. I thought “$30 is pretty good since I pay $70 at my Lexus dealership for an oil change, so $30 off what ever they charge can’t be bad!” WRONG !!! I try to place an appointment via their crappy app and upon waiting 2 hours with no information what so ever, I get a text: 19:47 [Spiffy] Thanks for your message, Daniel! The Spiffy penguins are home for the evening, but will respond to your message first thing in the morning! What App closes their customer support at 17:20 ! The following morning I have a notification stating my appointment was set for a tune I didn’t select ! I contact customer support and tell them everything and their response is “we don’t offer discounts” when clearly they do ! Then their horrible sassy CS agent just starts bickering banter ! Don’t set your expectations too high for this app. DONT even try them . Not worth the time and effort

I was happy with the job they did on my car, but when I went to pay and add a tip, the app way overinflated the percentage. It was a $149 charge, and when I tapped the button for a 20% tip, it added another $49. That’s almost 33%, not 20! Seems like they’re trying to trick people into bigger tips. I still recommend it for the service but watch out when you pay.

Only good things to say about Spiffy’s service. As far as the app goes, I have one problem and one wishlist item: 1) I can’t add a second car. The button straight up doesn’t do anything. 2) Where’s landscape mode for iPad? I use my iPad Pro with a keyboard so it’s sideways most of the time. This would make the app a lot easier to use.