Spend App

I am not new or expert in crypto, i was just about ALL IN on this app. good selection of assets and i like being able to add the card. This app can be excellent with just a few tweaks! for one on any transaction you need to have a preview transaction that shows exact cost of each transaction. or at least email it after the fact so a person can gauge how much thay are charged. This is the big one , any crypto trader that is not a newbie will notice this one. The prices showing for each asset are not accurate, either is not refreshing often enough or your pulling from a bad source. right now EOS on conbase & yahoo finance showing 3.60 but your app is showing 3.56 to a newbie no big deal for me buying several thousand EOS at a time that .04 is HUGE. fix this problem and i will promote this app all over social media, hell ill even write it on my back glass on my car. your move, excuses or action your choice

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⚠️⚠️Caution to anyone trying to use! ⚠️⚠️This company is not even a licensed financial institution in the United States. They stole over $52 from me for their virtual card. Not only that they promised me their virtual card would work with Apple Pay as there is not many other places you can use a virtual card. (Which you have to pay $25 for. 🙄) I added it to Apple Pay but every time I attempted to use it with Apple Pay it would immediately decline and when I called customer service they said, “Oh yeah, our technician said he was having problems with Apple Pay a while ago.” Provided me no solutions and when I asked them for my $25 back that I paid in order to obtain this non working virtual card, they refused. Since I wasn’t able to use the card at all, I then tried to withdraw to my bank account. After waiting for 7 days I contacted customer service again and asked where my transfer was. They then claimed that their banking transactions were “offline” whatever that means and essentially my ACH transfer was never initiated although the funds were out of my Spend account! They are a HUGE scam, and I would stay far away from them.

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First of all, if you want a Spend card, its not cheap. In addition to KYC verification, you are forced to purchase their own “Spendcoin” currency and pay an additional membership fee ($25-$50) just to receive the prepaid card in the mail. This can run a few hundred dollars depending on what card you want. I was fine with this because I really liked the concept of the app. I wanted higher limits on my card so I requested an upgrade to a virtual card, which cost me about $150. They sent me a physical card instead. Fine. However, the card won’t activate. So no upgrade, no virtual card or physical card and $150 down the drain. Its been almost 2 weeks and this still hasn’t been resolved. Support has been mostly non responsive. I tried their live chat. I asked for their support phone number, but l was told there isn’t one. I was also told that my case will be forwarded on to someone else and I’ll hear back via email in 24-48 hrs. I contacted support several times now, same generic response from live chat and no one has ever gotten back to me via email or otherwise. All I want is what I paid for. Otherwise I would like my money refunded. It feels like a scam and I wonder if this is happening to other people as well.

This app is awesome, the concept is awesome, but there are still a few bugs and glitches. For instance I went to deposit some money in from my bank, and it said "the amount you're trying to withdraw exceeds the balance." I wasn't trying to withdraw anything. However after that prompt I clicked "fingerprint" and was able to complete the process. I love where it's going, however because of the glitches I'm still waiting to feel truly comfortable. I gave it 4 stars for now, but will change that once I feel it's running totally smooth.

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This app is a waste of time. Downloaded it and got verified to Tier 2. Never able to purchase anything since my banking info just sat “Pending\Verifying” for 3 weeks. So, I reached out to support to find out why my bank showed pending\verifying and they said they don’t currently have any partnerships with banks so they can’t add bank accounts or credit cards yet. Very deceptive business practices. There is no point asking for a users banking details if they can’t even use their bank account. Just deleted the app since it’s useless if you can’t actually make any purchases. Not sure the point in releasing the app if it does not function. I would recommend sticking to the Coinbase app or Uphold app that both actually work.