Sonetel

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Very disappointed ! I can’t make a call, despite the fact that I purchased a number and the account was refilled and this after many tries. On top of this, when the call function will work one day, I have to pay the fees two time because there is only a call back option, despite that on their website they said that we can can choose between « call thru » where we will pay the regular fees and « call back » when the fees is twice. Receiving call on the purchased number work normally.

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Not only requested my American passport and local bills, which I provided, but that wasn’t enough to provide service. I am with my husband in Ukrsine now in the zone of military conflict with Russia, so I decided to purchase a phone number so my family and friends could call us. But NO, that did not fulfill “their regulations” and the also wanted to charge $2.00 for a refund of $2.49. And this is on the same day of purchase when one can jus void a transaction. Worst ever!

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Call through doesn’t work. That’s a big one. Other small bugs. Time to fix the app or remove it from the store. Doing neither is close to false advertising, Sonotel: you’re aware it doesn’t work and you continue to represent it as part of the services you charge for, even though the app itself is free. Tsk tsk tsk.

This is the best call service I have ever used. The cost is very cheap, but the call quality is best available-- much better than Skype! It works seamlessly, and has excellent support. I strongly recommend Sonetel to everyone, everywhere.

Running a business when out of the country is challenging, which is why we went with Sonetel. I like the app...my calls are perfectly clear.