Solv: Easy Same-Day Healthcare

Solv made all the difference in the way I will now view making a Urgent Care visit in the future! Booking an appointment that day and not having to take a blind guess on when’s gonna be the best time with the shortest wait time to drop in cause you dread how your irritable 3 year old is going to get through a potentially less than desirable long wait time, and then I wonder how I’m gonna make it dealing with him! I’m SOOO grateful to have made my appointment earlier that day. I have already been a huge fan of the Woodcreek family, but it just got so much better thanks to Solv! Knowing now that I can go online, book an Urgent Care appointment (if I can’t get an appointment with anyone that day and it’s not a life threatening emergency), and that they honestly will honor my appointment time ( which in my case it was putting me in front of a dozen other people who were there before me as a walk-in), the whole experience from start to finish was extremely fast, easy, and took all of that dreaded hectic chaos and out of the equation that would’ve been a nightmare no doubt otherwise. And it left a big chunk of my day to me instead of waiting in a clinic for hours trying to please a unhappy toddler.

Solv is a great way to book last minute appointments. I love how only top rated doctors are available for appointments. I also appreciate that the app walks you through what your insurance covers vs what it doesn’t. I have used ZocDoc before and it was terrible. I once went to see a doctor and according to the site was in network and only after my appointment did the doctor tell me I was out of network, in which I had a $800 out of pocket fee I had to pay. When I tried to post a review, ZocDoc didn’t let me (as the dr’s need to confirm you actually went to their offices for a visit). I’ve never had that kind of experience with Solv. In short, great app and I would highly recommend it

Easiest online Check-in and app is so user friendly! Able to store all my information, including my insurance card, making check in fast and efficient. LOVE LOVE the live waiting list feature!!! Rather than sitting in the waiting room wondering how long you’ll be sitting here, nice to follow the wait list so you know when it will be your turn. The wait seems to go very quickly too! Love all the extra features the app offers including reminders for health checks (I.e. teeth cleanings, eye exams etc.). Just very impressed and think this is a GREAT app!!

Hands down the best way to have a doctors appt. The app was so easy to use, no glitches, and had a clean presentation. I made an appt online, downloaded the app, followed the directions with ease, and spoke to a doctor at my exact appt time. They called in my RX, and I’m on the road to recovery. I’m thrilled I didn’t have to drag my three little kids into an urgent care facility to wait for an unknown amount of time, and in the middle of this COVID nightmare. I’ll definitely be using this app and service again!!!

ask user to change the rating

App is well done in terms of user flow but doesn’t actually accomplish what it’s supposed to. Made an appointment for 7 at a pro health got there at 6:55 and still have not been seen right now as of 7:40 (so a 45 min wait time). A couple people were walk ins who apparently registered before 7 on the iPad in the urgent care which bumps them before me? Even though the app kept indicating I was next I watched as the two people below me were removed from the list. My issue is not with the pro health center but the partnership with this app. Do not offer making appointments ahead if they mean nothing. Why bother using this app at all if it doesn’t do its job?? Could have walked in and had better results.