Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.4Get access to Tech Support for your mobile device. Need help on device set up, data backup or device connectivity? You can talk to our Tech Specialists to assist you in troubleshooting the issue or step-by-step guide on how to optimise your device performance. Enjoy personalised tech content, tips and tricks to help you get the most out of your devices. You can also use SmartSupport app for hassle-free Service Request for device swap or replacement. SmartSupport app is limited to SmartSupport subscribers to enjoy 1 click access to Tech Support and Service Request. No purchase is required through your Apple ID account to use the SmartSupport app.
![13 Examples On How To Get More App Reviews In 2025 [Copy/Paste Templates]](https://cdn.appfollow.io/blog/static/appfollow_75995ad7-7d6f-40c1-81d4-ea3d1fe68258.jpg)
![50 positive review response examples [+15 negative cases]](https://cdn.appfollow.io/blog/static/appfollow_72e0920a-1a85-45f2-8567-5f1caecc4c00.jpg)
