Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.8
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
The ČSOB SmartBanking App is intended primarily for ČSOB clients having an active electronic banking service. To activate the secured part, your IPPID identification number and PIN (identical to Internetbanking) are required. After entering these into the App, the Bank will send you an activation key to the agreed mobile number, or you can generate it via Token. The activation key is only necessary for activating the App, which is also the first login. The next time you use the App, only your PIN is required. You can change it at any time via My ČSOB internet banking. We recommend that you change your PIN immediately after activating electronic banking services. If necessary, you can deactivate the App or change some of its parameters in the Settings menu. Other functions of the public part are accessible without logging in, also for users who are not ČSOB clients. The app is available in Slovak, English and Hungarian. You can find more information after installing the App in the "About App" section. At the same time there is ČSOB Infoline available to you at helpdeskeb@csob.sk or on phone number 0850 111 777, from abroad 00421 259 668 844.
