Update: I love it when things work out. I installed the new update per your suggestion and it works! I am very pleased as I like so much about your app. I can see myself using this often. I’m expecting it will save me a lot of time. Thanks for your quick reply and fix. Bravo to the developers. Definitely worthy of 5 stars now.
Previous post:
Hate to do it this way, but I found no other way to contact you. I will gladly change my stars if you explain what I am doing wrong or even if you just tell you are aware of the problem and are in the process of fixing it.
First off, the smart select part worked much better than I expected. The tutorial was easy enough to understand. The next screen was a little more complicated, even with the tutorial. But, I was able pretty quickly to figure out what I had missed which was, if you want the background transparent, you need to use the "color" option. I was very excited as I have spent hours on other apps doing what this app did in no time at all. Only problem is that, though the screen on the app showed no background (transparent), when I saved it to the photos app, the background was still there. I tried it several times. I’m not sure if it saved it as white or if it saved the original background as the background was originally white.
If this can be figured out, I can see me using this app often. It is kind of a one horse pony app, but seems to do it very well. If it can work correctly, it could easily be a five star app. However, for now I must go back to what I know will work. Thanks ahead of time for responding. iPhone 8 Plus ios 12.1.3
Developer replied on Feb 14, 2019
Update - Please download new version. It save image with transparent background.
I am checking it out and will get back to you. You can contact us - contact.smarteraser@gmail.com.
4.0
