SL-Journey planner and tickets

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Honestly, this app is still pretty low on the usefulness scale. Can’t access my SL account, can’t buy tickets in advance, the network disruptions section is rather confusing than helpful and to get correct times and trip info, there are still better apps out there. No lost & found info either. Ask any of your customers for feedback and they’ll tell you exactly what features they would expect from the official SL app.

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I used to love the app because it always showed the walking part to the final destination and which side of street for the bus stop. Now it doesn't show the end point of the search on the journey map, just the start and end points of the subway, bus, tram, etc used in the route selection. The map is useless unless you are looking for a major attraction. Google maps doesn't always have the best walking map (sometimes it shows impossible paths unless you can leap tall buildings in a single bound) and shows a straight line for a bus route. Guess I should go old school with a map.

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It has potential, all of the components are there, but it just isn’t useful for anything. None of my cards work to pay for tickets, it was slow to even tell me it was failing. It’s route creation is not very optimized, Google maps beats it by a long shot. It wants me to take 1 bus and 3 trains and Google maps can just have me take 2 buses which is way cheaper and still gets me there a minute earlier. I just don’t see a use for the app in its current configuration

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I entered all 5 different credit cards I have and it rejected every single one. Even though the app claimed authorization failed, I called my bank an they said no authorization request ever came through on their end. Has basically made using public transit in Stockholm impossible.

Worked great for us. Very convenient for buying tickets, and the planning features were very useful as well. I don’t understand the bad reviews. We used it throughout our one week stay in Stockholm, and it was very useful. My highest recommendation.