Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.0Better way to measure customer retail experience and staff performance. Skiplino Admin helps collect customers feedback, monitor realtime information of queues and the speed of services & agents. Here is how Skiplino Admin can help you improve customer experience: |Real-time insights| You will get real time insights of what’s happening with holistic view of branches, services and agents. |Metrics that matters| Getting the metrics that matters the most to help you take quick and smart decisions. |Measure Retail Experience| Knowing what is your customers retail experience and how they rate each service. |Monitor performance| Understanding the amount of customers served and speed of agents. |Historical data| Look back and compare improvements in customer retail experience and staff performance |Ticketing| Calling on customers and transferring them to the correct queue right from your mobile without the need of accessing the web platform For more information visit: https://skiplino.com
