Shop LC Delivering Joy!

great new features: You can look back 24 hours to see what you’ve missed! There are additional look-back time periods. The organization is different and I use the phone and laptop together while at home to manage an auction, look-up comps, buy over the phone or be on hold while watching the show or doing something else at the same time. I haven’t discovered everything yet but it’s already proven very useful, not to mention being able to watch ShopLC any time, anywhere. I ran into some glitches, like getting my shopping cart with 21 items dumped suddenly for no apparent reason when I went to check out OMG!! But, that’s happened on the website too. Be sure not to wait till the last minute to check out because there are often glitches in the process, you never know why, but you get “whoops” notices, which don’t help except to let you know whatever happened is not your fault. I always give it 15 minutes.

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The products are fine the workmanship is not as well done as could be. I choose jewelry most often. The pieces are bought for others as gifts and I always check the settings BECAUSE I have more often than or been told at great embarrassment to myself that the items look nice but can not be worn without getting caught on clothing due to prongs. I've had family and good friends tell me they've lost stones and I can occasionally get my jeweler to set another gem for me but it then nullifies the savings I may have acquired. I also have tried to get a supervisor to come to the phone, to register a complaint and I've been told no one is available. I will get a call back within 24 hours. I tried to get a call back at least 6 different times, with no success. "How can you provide a joyful experience?" Don't offer what you have no intent to deliver. I at one time ranted about the great values I got when I first discovered LC. Again not so any longer. I've been badgered by some of your customer service personnel when I ask for help paying for items purchased on rising auction. Ap difficulties. Ap stinks. Trouble paying. Rising auction is a joke. Installed uninstalled and reinstalled at least 20 times. Too much hassle. Worth the trouble? You judge. And try to get someone to listen. Yeah right!

I have been with the shopping channel for 7 years and over all I enjoy the items I have purchased during the years, the only problem I must say is the stones in my jewelry have fallen out and it happens after the 30 days. I have lost stones such as my tanzanite, rubies. Diamonds, emeralds etc. and it’s not fair to me paying money for my jewelry that I’m afraid to wear for fear the stones will fall out. I’m sure I’m not the only one having this problem. Something should be put into place when something like this should happen. Maybe paying a small fee to the customers some type of insurance at lease for a year or two it would be up to the customer to have a safe guard in case something like this should happen. I don’t want to wear jewelry that has missing stones. I have some pieces I can’t wear because the stones have fallen out and I don’t know how to get the stones replace. Please take in consideration my written feedback. Thank You I will not shop with another jewelry channel LC is the best.

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I wanted to use this app for their $1 auctions only. I greatly dislike their website because my screen remains grey for 10 minutes before it brings up the page ive just clicked on. When i tried to look through their $1 auctions on the app, i couldnt even select my ring size (size 5). It only had 0.00 and 10-13. THATS IT. Not only that, but i prefer sterling silver as my metal of choice. That also was not on their list of options to sort by. So i went to search through their gemstones. I only found 8 i could search for. Granted they were the most popular. Diamond, emerald, ruby, sapphire....etc. The bulk of their items i imagine. But not what i was searching for (gimmie some chrome diopside plz). But then finally, on my last attempt to sort through their $1 auctions, i went to look for rings only. But alas, it was not on the list to choose either. Necklaces, earrings, sets was, but no rings. No rings. Fix it LC. And your website too.

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Since before Christmas I have had nothing but trouble with this website. I don’t have trouble with any of the other sites of other companies. I managed to order things but I like LC the best however lately it’s become incredibly frustrating to order from you. I had things in my cart that I’ve been trying to take out for over a month and they won’t come out. I asked someone in customer service to please take it out and they did not do so I don’t know whether I just bought it or not. Please you really need to tune this website up it’s just so hard to use. I’m pretty tech savvy but once again I didn’t get my discount. Also the last orders I received one was broken and I don’t like the purse it is poorly constructed and does not hang correctly. I’m not sure I can return it as I just noticed a banner that says all sales final. I’m pretty sad. I’ll deal with it later tomorrow. HNY