SHEIN-Shopping Online

This website does have some inconsistencies in terms of clothing expectations, however the app works pretty well. I like that we get points for checking in each day and the clothing styles and variety of fashion options is always plentiful. I do agree that the material is sometimes not the best and photos sometimes make it seem like it’s not see through even though it is but I tend to listen to reviews before deciding on a purchase anyway. SheIn customer service reps are always happy to help when you need it such as when your purchases are the wrong size and need to be returned, they provide a lot of guidance on the process and endeavour to help out where they can. I’m a loyal customer for about two years or more and I think I will continue to shop on here because the variety is awesome, please keep it up SheIn! Thanks

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Terrible experience! The clothes I purchased did not look like the photographs, some were of such poor quality the material was see through. I didn't buy super cheap items either, I spent $55 on a dress which looked nothing like the picture and had wonky seams! Furthermore I opted to Return nearly everything purchased because the quality was so poor- only to be told that the only warehouse for returns was in the US and the return shipping would not be covered (I live in Au). It cost me $65 to return $120 worth of the items, which hardly seems worth it by when I queried this with the company before sending the return they said they could help with the return shipping if I gave them the details of how much it costed. I provided them with the details and receipt numbers but the refunded amount was only the value of the items and nothing towards my out of pocket amount for return shipping. I won't shop here again, and I would encourage people to avoid it- i read the reviews on the items I purchased before I bought them and they must have been fabricated, I can't see how anyone could accept some of the items I received and be happy with them!

I’ve been shopping through SHEIN for about 18 months now and they’re pretty awesome. They have such a variety of clothes from babies/toddlers right up to men and your curvier woman. As I’m a bit bigger now sometimes I have to buy from the ‘curves plus’ section but they’re always great clothes. Sometimes though I wish they could put the dresses that they make for the ‘standard’ lady into the curves plus section as it’s only a little bit more material, but instead the dresses mainly look too frumpy to wear. They aren’t that flattering. Also love the points you get daily which goes to help pay for your next SHEIN purchase. And the SHEIN support is exceptional as I’ve had a few problems along the way and they go above and beyond the usual service and you’d get from a company, as they want their customers happy, that I am. Thank you SHEIN for all that you do and for all the little freebies too along the way

I have ordered so many times from this app and I have never ever been disappointed. Everything is amazing that I have ordered. Make sure u check ur sizing etc the same as u would if u went to a store. It always arrives in about a week or about 10 days. I live in Australia and delivery is always on time. Once again have never been shocked or not received what I expected. They don’t have other brands just their own and the photos are exact. I love that there are real reviews on the app it’s soooo helpful. I will forever order from SHEIN and I all my friends and family and even strangers have gotten the app now too. Always getting wonderful comments when I wear my SHEIN clothes. Such good quality and very very good prices. 100% would recommend this app to everyone!!!!!

Just wanted to point out something. You guys claim to have this huge 85% off Black Friday sale and you’re totally tricking the customers aren’t you ??? I visit the website often and I know the prices. All you have done is kept the original prices exactly the same (some are even higher than normal) and you’ve added a large amount next it and cut that amount with a line. So innocent people would coms here and think “wow I’m getting this $30 blouse for $15!” when infact the blouse was $15 to start with. What sort of disgusting fake sale is this? I am EXTREMELY DISAPPOINTED as a customer about this. I was planning on buying from the website on Black Friday thinking I’ll be able to buy a lot of stuff only to find out that it’s all fake. VERY DISAPPOINTED! I will think twice before buying from Shein again.