Secret Folder App Lock

It’s a perfect app or hiding stuff, It’s honestly a life save... but The only this i wish they had is a app hider or an option to put a passcode on your apps... other than that it’s honestly an amazing app and it’s worth the money, (And I love the app so much that I’m writing an review and I’m usually to lazy to do that, so that’s saying something. lol)

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I had all my family photos and videos stored on my iPad vault, but it says "there was a problem activating your premium account. Please try again later" It's been two months and still have not recovered it..I have been with them for three years. My brother is deceased and all his photos were there. I am really upset..I emailed and tried to contact them. No response...continue email with nothing. BE AWARE!! There is no response..when requesting info of why I can't get back into my folder. There is no developing page..all roads lead to privacy page..and change pin. You will not get any help..and you will lose all your photos. I have read a lot of complaints decided to go ahead and purchase it anyway. Thinking maybe they did something wrong. Not the case for me. When I upgraded, I lost all my pictures on here..tho I have tried everything I do mean everything repeatedly to please let me retrieve my photos. NO ONE WILL RESPOND. ONCE YOU PAY ITS ALL OVER. IF YOU DONT BELIEVE ME..TRY SENDING AN EMAIL..ON THEIR WEB PAGE. BEFORE YOU PURCHASE..YOU ONLY GET AN AUTOMATED RESPONSE ONCE. THO I WILL KEEP TRYING..IF I SUCCEED I WIL, POST A POSITIVE REVIEW. UNTIL THEN I WILL STAND BY EVERY WORD. OH AND THIS IS NOT AFFILIATED WITH APPLE APP..THEY CAN NOT HELP EITHER. IT IS NOW JANUARY 9, 2019. AND STILL HAVE NOT BEEN ABLE TO RETRIEVE ANY PHOTOS. YET I STILL EMAIL. I STILL HAVE MY SUBSCRIPTION UNTIL MARCH 2019. SO TIME IS RUNNING OUT! STILL NO RESPONSE.

I truly love the app i hide what I need hidden and only I can access it. But recently if I want to share a hidden pic with someone it allows me to do so BUT then it freezes. I then have to swipe up or out of the app in order for it to close. I hope there’s a fix for this. If there is it would go from 3 to 5 stars. Thanks.

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So, immediately after you get the app, it tells you to make a password. After that, it shows a page that says, "get your free 30- day trial for premium or pay 4.99" so, you have to pay right away if you actually want to use the app. I only rated it 2 stars because based on some of the other reviews, it does work, if you're prepared to pay for it.

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Unbelievable! I used this app to store private photos and information. Somehow, with the newer updates and keypad interface replacing the old 'app folder' login interface, my password no longer works! I now no longer have access to all of my documents. What a terrible update to this app. Really sad to have lost all of that private data.