Schwab Workplace Retirement

I like the fact that the app gives you the ability to see your percent invested and the breakdown of how your money is being invested. The only thing I don’t like is that if you want to change your plan, you can’t simply click on your contribution, where you change your percentage and then click on the section that would allow you to change the plan. You have to click on the top right drop down menu, then click on history and then you can adjust which plan you are invested in percentage wise. It’s a pain in the neck.

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Very very slow website. Very very slow sells and buys. Very cumbersome and difficult to find or do anything. All buys, sells, and reinvested fund calculations are incorrect. No matter what calculator you use. They will NOT answer questions in regard to erroneous calculations. AND DO NOT use Quicken for investment decisions since Schwab sends incorrect, and missing information showing incorrect average price. Even online, their calculations are incorrect. Do simple multiplication or division on info Schwab shows and you too will be confused with NO EXPLANATIONS! These folks are sucking pennies from everyone and no explanation. And no, they do NOT show any fees....just magical extraterrestrial math! Terrible as a fiduciary and even worse as a administrator of your hard earned money. And they will NOT answer your inquiry...they send canned answers that don’t pertain. Won’t look at screenshots and will tell you they can’t even though they allow you to send them and encourage it! They simply do NOT care about you...ONLY their coffers. Can’t wait til I turn 59 1/2!!!! TD much better. Schwab appears to be crooks hiding behind obscurity and secrecy. NOT transparent at all!!!!

The app is very nice overall. My biggest issue is that the app goes offline a lot for Maintenace. Especially when I have time to use the app like nights and weekends. It would be a nice addition to see the investment options offered by my 401k plan. It’s difficult to find these and seems to launch an external window which makes the information difficult to read on my phone.

Since transferring my 401k, Roth and other contributions to Schwab it has been tasking. Just like you have to talk with someone different for each acct (understandably) a separate app is needed. You don’t know this until know it. I now have three Schwab apps. I discovered each when seeking more information about an acct. would like a seamless app that complies with regulatory separation requirements if possible...

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I know this is not the same as looking up your data on your desktop on their website but still this app could be more helpful. I’m not going to complain about various minute things but one thing stands out - when they state your balances it should say right there as of what date and what time. You don’t know if you’re looking at your previous day balances or the current day after the bell.