Schedulista Appointments

I have been using schedulista for many years now. I have found it to be very reliable and have had virtually no complaints from my clients about it. I did switch to another scheduler because of one feature I really wanted which is Google Appointments where folks can book an appointment directly from a Google page. Although that feature is very useful the new scheduler I picked with this capability was so full of bugs and problems that I received complaints nearly every week including multiple complaints from several regular clients. After several months of using this other scheduler (Square Appointments) with a plethora of complaints I decided to move back to Schedulista. Once again I’m getting rave reviews from my clients about its ease-of-use. I like everything about Schedulista except 1- it’s lack of seeing other scheduling software appointments such as my old Square Appointments (which has caused some frustrating double bookings) and 2- the fact that I cannot offer the ease of google appointments to my clients. However I’m willing to give up those features to have a seamless and easy and reliable booking system.

Overall I enjoy the service and clients appreciate the ease of setting up appointments. As an owner of a busy barber shop, it can be frustrating, because while some stylists can be slower than others, schedulista only allows the entire business as a whole to operate on the same appointment duration. So if I want to take clients every 30 minutes, while a slower coworker needs to book out at 45 minutes, there’s nothing I can do. I have to take clients every 45 minutes so that the other barber doesn’t get behind. Waste of time and money for myself and other faster stylists, by being forced to limit our clientele volume to accommodate slower stylists. Service times should be set up individually per stylist, not as a whole. Also the app interface was quicker and much simpler to use before...sure it looks nicer and some much needed updates and services were introduced, but could be so much more intuitive and responsive. This service offers more strengths than weaknesses, but the weaknesses can be extremely limiting to a busy salon environment.

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As a private practice of 12 clinicians, I liked how Schedulista was able to sync with multiple calendars. The monthly fee is reasonable for all the features that are offered. The reason for my low rating is when I embedded Schedulista into my website (Squarespace), the full screen only showed sometimes. When my clients would go to my website to schedule they would able to go through the entire process but then not see a confirm or submit button. So then they wouldn’t schedule. When I reached out to IT for help, initially they sent links to things that were not my problem. Then I was able to chat with a person who then sent links for the same things that were not my problem. I sent a final email about 2 months ago. No one responded. I have left Schedulista. I would rather pay more for a scheduling system that works so that I am not losing potential clients.

Great app! I have an appointment based business, and I discovered Schedulista about a year ago. It has made my life so much easier. My clients can schedule, reschedule, or cancel their appointments themselves. The biggest plus is that I no longer spend an hour at the end of the day reminding people of their upcoming appointment bc Schedulista does it for me, which is a huge time saver. I set my own hours and can block out time if I need to. I love being able to see all my appointment/client data in one place. It’s easy to use on the laptop as well as my phone. Very happy with this app.

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This is a great platform! I especially love the credit card capture that allows me to charge later. The scheduler doesn’t transfer the appointment info into the calendar, which means that I have to go to my email, FIND the email, and go from their in order to view my appts. It would be nearly perfect if the info was automatically uploaded into my calendar, like Appointlet does. Also, the calendar syncing function can be a little more user friendly. The function has failed before which makes me and my staff nervous. All in all, I enjoy this platform. Those couple minor fixes would make this perfect.