San Diego Union Tribune

As prior reviewer notes, I to updated my Ipad and the old app that is an exact replica of the newspaper appears to no longer be available. Instead in this app you can go to the upper right hand menu and click eNewpaper which boots you over to Safari and downloads the newspaper into Safari. Thats ok if you have wifi but say your getting on a plane, the old app kept the entire newspaper available to read offline in newspaper format but Safari doesn't do that.

I like the newspaper view and the offline capability - very nice! The only issue I’m having is the pages frequently become “stuck” - scrolling down won’t reveal the lower half of the paper. The “fix” is easy but annoying - I have to rotate my iPad from landscape to portrait and back to get it to work again. Having to do this once in a while this would be fine, but I’m having to do it a dozen times or so each time I read the paper. Fix this and you’re up to 5 stars.

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Spent over an hour on the phone with customer service attempting to link my iOS subscription to the web access. Articles I get via email or social media on my desktop should be readable with the unlimited subscription according to their marketing materials. They kept insisting it was apple’s responsibility since I subscribed through the app. I was also told to subscribe via the web not the app (which coincidentally is twice as expensive). Passing the buck. They were unable to figure it out but told me they would look into it. Will update my review if they resolve the problem.

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I do not want to read the paper in a web browser, which does not allow offline reading when not connected to WIFI. I do not want to have to convert the edition to a .pdf file and then store it in iBooks where the functionality then becomes extremely limited. The old app worked so well. Why was it changed? I am on a trial subscription now and may not continue, given the hassle it is to read the digital paper.

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UT confirmed to me that they no longer support the Tecnavia App (the original one). Really annoying that they would stop supporting it WITHOUT informing their subscribers. Please support the original app. I can no longer download the paper to read offline when I am flying or somewhere without internet access. The download option in the e-newspaper does not fix this, it is buggy and often needs to reload which is impossible without internet connection.