s Identity

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I’m all for MFA. But animations are sluggish and signing is a chore. I wish I could use Authenticator or Authy instead of yet another app.

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There is no need for this app to exist at all. They should have used the industry-standard TOTP to implement 2FA. Unfortunatly banks in general and Erste Bank in particular could not implement 2FA and online banking properly even if their life depended on it. Actually it seems to only get from bad to worse. The old online banking was functional, but they replaced it with a garbage SPA that requires Javascript to function and is a total PITA to operate. Old paper TANs were inconvenient, but they worked well, unlike the crappy photodiode-based hardware tokens that replaced them. The hardware tokens were a total usability disaster, but at least they were secure unlike the SMS-based 2FA. And now we get... this garbage. Unless Erste Bank implements a TOTP-based authentication system (that could use *ANY* TOTP-based implementation, including ones based on HSMs or ones running on Linux workstations) they will have lost me as a customer.

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The application doesn’t work properly. Please check it’s functionality.

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Eure IT Abteilung ist unlogisch, cumbersome und kompliziert. Das senior Management sollte man dringend rausschmeißen!

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Not really understanding the idea of having to open up another app to input yet another code. Is this just keeping the IT Department busy? Why not just use Face ID within the George app? Or stick with the TAC-SMS system?